Events
Overview: Join IDA Top Issues Council for an interactive Zoom meeting focused on the ever-changing environment for ambassadors. In response to new operational needs such as cleaning, safety, hospitality, and a tight labor market, place management organizations are adapting their strategies.
During this webinar, members will facilitate engaging discussions in three breakout rooms, covering essential topics:
- Metrics: Explore key performance indicators and measurement tools that drive ambassador success.
- Ambassador Workplace Culture: Discover how to cultivate a positive and inclusive environment for ambassadors, fostering collaboration and productivity.
- The Changing Role of the Ambassador: Understand the evolving responsibilities of ambassadors and how they adapt to meet current challenges.
This webinar aims to capture YOUR valuable input and provide a space to learn from others’ experiences and diverse perspectives. Don’t miss out on this opportunity to gain insights and connect with fellow professionals in the field.
Join us for an enlightening session that will equip you with the knowledge and tools to navigate the changing landscape effectively.
Register now and secure your place at the webinar. Together, let’s shape the future of ambassadorship!
Friday, June 23, 2023 | 12:00pm ET (9:00am PT)
Domain: Public Space Management and Operations
Pricing: IDA Members: Free | Nonmembers: $40
Advancing Places is an online series aimed at empowering IDA members with the solutions needed to address the most critical urban issues of the day. This session will include a moderated Q&A and will be recorded for member and nonmember use in the future.
Moderator:
- Carolyn L. Dellutri, CTP, CMSM, Director of Professional Development, IDA
Facilitators:
- Albert Sanchez, Director of Strategic Initiatives, Central Houston Inc., Houston Texas
- Rachel Radawec, LPM, Director of Public Space Operations and Programming, Tampa Downtown Partnership
- Chris Arkley, Operations Manager, San Jose Downtown Association, San Jose, CA
This Advancing Places webinar is NOT eligible for LPM credits. More information about IDA’s Leadership in Place Management certification program can be found here.
Moderators & Facilitators
Chris Arkley
Operations Manager, San Jose Downtown Association
Chris Arkley is the Operations Manager for the San Jose Downtown Association (SJDA) Chris oversees SJDA’s clean and safe activities as well as the newly established outreach team in the district. Previously, Chris worked in the hospitality industry in Downtown San Jose and brings a passion for community improvement to his current position. 
Rachel Radawec
Director of Public Space Operations and Programming, Tampa Downtown Partnership Rachel Radawec serves as the Placemaking and Community Engagement Manager for the Tampa Downtown Partnership. In her role, Radawec uses principles of marketing, design, and activation to establish public-private collaboration in public spaces. Her passion for community engagement and public spaces fuels her day-to-day work in fostering vibrant, diverse neighborhoods within Tampa’s Downtown core, while engaging those surrounding it.
Albert M. Sanchez
Director of Strategic Initiatives, Central Houston, Inc.
Albert Sanchez is a dynamic and influential servant leader with a passion for serving others and a track record of building strategic partnerships and leading high-performing teams. He currently serves as the Director of Strategic Initiatives at Central Houston, Inc., where he plays a key role in executing the organization's strategic alignment plan. With an extensive background spanning over 18 years, Albert has gained valuable experience in the public, private, and non-profit sectors, including 13 years as a Dallas Police Officer.
More Information
Registration information: When registering for a webinar, please complete the sign-up as yourself and not your organization. If additional staff would like to attend the same webinar, each individual must register as themselves to receive their unique login link. Questions? Email registration@downtown.org.
IDA is committed to making our educational sessions accessible to everyone, regardless of ability, and to reasonably accommodating the assistive needs of our members, attendees and partners. We are actively working to increase the accessibility of our offerings. In so doing, we strive to comply with the available standards and guidelines under the Americans with Disabilities Act and related laws to the greatest extent possible. If you are having trouble accessing an IDA offering, or have a question regarding session accessibility features, please contact IDA at registration@downtown.org for assistance.
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Questions?
For registration assistance or further information, please contact IDA’s registration team.
