Knowledge Center

Organizational Management

Place management harnesses and captures the value and growth potential that unique places have. It is the role of the place manager to uphold the strategic plan, implementing a sustainable revenue stream, working within the confines of local and state legislation, establishing and maintaining various taxing and levy structures, and managing a diverse and inclusive staff. Place managers focus on consensus building and negotiating to effectively manage relationships and solve complex place-based problems.

Carol Coletta Master Talk

November 01, 2020 Master Talk

Carol Coletta leads the relaunch of Memphis River Parks Partnership, a nonprofit developing, managing and programming six miles of riverfront and five park districts. Previously, she led the two-year start-up of ArtPlace, a unique public-private collaboration to accelerate creative placemaking in communities across the U.S. and was President & CEO of CEOs for Cities for seven years.

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Quality of Life Building Blocks Worksheet

May 19, 2020 Case Study

The following table offers a side-by-side comparison of Santa Ana’s and Delray Beach’s downtown nightlife economies. By examining various quality of life building blocks and how they affect issues and solutions in these two emerging downtown nighttime economies, you will see how every district faces different challenges and devises different solutions. Using these examples as a guide, you can then use the questions provided to dissect your own emerging nighttime economy.

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Assessing Inclusion in Downtown District Toolkit

May 13, 2020 Case Study

Making your district a more inclusive place begins with opening the conversation up to the community and building a team of advocates who care about this work. These assessment tools provide a place for you to start and a way to measure progress regularly as you embark on this work. A thorough assessment of weaknesses and opportunities to enhance inclusion should consider three levels of inclusion: Personal, Organizational and Municipal.

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Recruiting, Training, Coordinating Clean Safe Teams

May 12, 2020 Presentation

This session provides a behind the scenes look at what it takes to staff, train and coordinate the work of Clean, Safe & Outreach programs in our dynamic city centers. Discussion topics include data collection, efficiency, building partnerships and creating employee pipelines.

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Economic Development 201 for Downtown Organizations

March 09, 2020 Presentation

A presentation building on the fundamentals of downtown economic development, focusing on how to build outside partnerships and curate funding resources.

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Public Art and Authenticity: From Beauty to Community, from Pretty to Political

November 15, 2019 Presentation

Many place management organizations that began with “clean and safe” (and viewed public art as merely a re-branding tool) are now becoming sophisticated curators of culture, and serving as a counterpoint to the homogenization that often grows from economic success. This panel explored the tools for nurturing genuine partnerships with cultural organizations from different communities in a way that empowers lesser-known artists, connects disparate communities and develops an authentic urban

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Mastering the Art of Building Your Board

November 15, 2019 Presentation

You face multiple challenges meeting your community’s needs, and your board can be your greatest asset or your biggest obstacle. This interactive session will share tips, proven tools and real-world examples that will help you attract and engage the right board members. Each member brings skills and motivations, and you’ll learn key strategies to get them all playing from the same sheet of music.

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Tyler Norris Master Talk

May 03, 2019 Master Talk

Tyler Norris, MDiv, is an entrepreneur and founder of over a dozen businesses and social ventures. His three decades of service in the public, private and non-profit sectors have focused on population health, community vitality, and equitable prosperity. Currently, he serves as vice president, Total Health Partnerships at Kaiser Permanente, where he helps lead the implementation of “anchor institution” work.

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Kate Joncas Master Talk

May 03, 2019 Master Talk

Seattle Mayor Murray named Kate Joncas Deputy Mayor of Operations in June, 2014. Previously, Kate had been the President and CEO of the Downtown Seattle Association since 1994. Kate has over 30 years’ experience in downtown revitalization in the private, public and nonprofit sectors in communities around the world. Ms. Joncas is the Past Chair of the International Downtown Association.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Dan Koh Master Talk

May 03, 2019 Master Talk

Daniel Arrigg Koh is Chief of Staff to the City of Boston. In this capacity, he advises Mayor Martin J. Walsh on key issues and helps him execute his vision for the city and its 18,000 employees. During his master talk at the 62nd Annual Conference & Tradeshow in Atlanta, Georgia, Sept. 7-9, 2016, Dan discusses the use of data in improving city services, place management and city building.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!