Knowledge Center

Leadership Development

Leadership is the ability to positively influence those over whom we have no authority. Successful urban place management begins with successful leadership that inspires trust, inclusivity and vision. The place manager inspires a culture of leadership and vision that permeates the organization. In addition, they assume a leadership role in creating a long-term strategic plan for a managed place while building an internal team focused on implementing and promoting the mission, values and objectives of that plan. The urban place manager must build meaningful relationships with various stakeholders including, but not limited to, board members, property owners, nonprofit partners, government officials, residents and business owners. Place managers are proactive, industrious and creative community leaders.

The Power of International Partnership

November 15, 2019 Presentation

Ahead of Mayflower 400, the downtown orgs in Baltimore, MD and Southampton, UK have “twinned” with each other after meeting at the World Towns Leadership Summit in Berlin. With a mirrored history of waterfront regeneration, the two organizations have identified common themes and shared, knowledge, ideas, staff, and artists. The Japan Area Management Network will review its new collaboration with Singapore and South Korea on common issues and opportunities resulting from the summit in

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Global Trends 2020: What’s Next for Downtown

November 15, 2019 Presentation

P.U.M.A.’s award-winning Global Trends Report has been a go-to resource for downtowns for more than a decade. This debut of the 2020 edition will provide insight on what’s next for downtowns given shifts in demographics, lifestyles and competition. The panel will also provide provocative recommendations on how downtown managers can adapt to and get ahead of trends shaping our cities.

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Engaging the Edges: Working Across District Boundaries

November 15, 2019 Presentation

Our experience of a downtown doesn’t follow the clean boundaries of a BID or other district, and yet our charge as place managers is often defined by these hard edges. How can downtowns engage with adjacent neighborhoods to create more successful, thriving districts? Drawing upon lessons from three cities, participants will leave with a toolkit of strategies for anticipating common issues and seizing opportunities for working beyond their boundaries.

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Mastering the Art of Building Your Board

November 15, 2019 Presentation

You face multiple challenges meeting your community’s needs, and your board can be your greatest asset or your biggest obstacle. This interactive session will share tips, proven tools and real-world examples that will help you attract and engage the right board members. Each member brings skills and motivations, and you’ll learn key strategies to get them all playing from the same sheet of music.

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Downtown Hays Pavilion

October 27, 2019 Award

Through a partnership with the City of Hays, two academic institutions, and Commercial Builders; DHDC was able to design, fund, and build a beautiful structure for their community. The Downtown Hays Pavilion transformed a vacant lot into a place for people to enjoy downtown. Activating this unused space expands an existing park into a versatile public-use facility. The Pavilion serves as the center of downtown, bringing community groups, local businesses, and residents together.

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The Lower Polk Tenant Landlord Clinic

October 27, 2019 Award

The Lower Polk Tenant Landlord Clinic is an innovative homelessness prevention program serving the historic Lower Polk district of San Francisco, CA. The clinic’s primary mission is to help vulnerable residents save their homes by avoiding eviction. Known affectionately as “TLC,” the program brings together a coalition of experts in myriad disciplines to address the diverse needs of the target at-risk populations. In its first year of operation, TLC helped 87 people save their homes.

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Completion of the Boynton Harbor Marina Redevelopment Project

October 27, 2019 Award

January 2017 marked the completion of the Marina Open Space Project, one of three redevelopment phases of the Marina Redevelopment Plan. The marina was purchased by the Boynton Beach CRA to maintain the “working waterfront” and ensure public access. The marina has nineteen, water-activity related businesses and three waterfront restaurants. The operation of the marina and the creation of much needed public waterfront areas is consistent with the mission of the Boynton Beach CRA and the

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Tactical Public Realm Guidelines

October 27, 2019 Award

The Tactical Public Realm Guidelines came from the Public Realm Plan for Go Boston 2030. The guidelines cover policy and opportunities for enhancing the streets. A Better City and Utile worked with the City of Boston to develop guidelines for tactical activation. Utile created a document which also includes a guide for implementing outdoor elements. The new standards are aimed at making the process simpler and more transparent, in order to actively invite participation from neighborhood

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NYC BID Trends Report – Telling the Story of NYC BIDs

October 27, 2019 Award

The annual NYC BID Trends Report targets multiple audiences, serving both a promotional and educational role for the public and NYC BIDs themselves. SBS collects, analyzes, and features program output data, budget information, and highlights of exceptional programming in this report each year. The report highlights the overall impact and financial data for all BIDs and expense and output data organized by comparable BID cohorts. The report also provides financial and output data from

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Commonwealth Canal Promenade

October 27, 2019 Award

The Commonwealth Canal Promenade was a key revitalization component to Chandler’s long-term redevelopment plan. The project included clearing oleanders and palm roots, re-establishing the flow line and concrete lining, and constructing a canal promenade. Other improvements included an art fence, railings with historic information panels, a courtyard, landscaping, lighting, drainage and roadway reconstruction. Collaboration with all involved parties ensured the project’s successful

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