Knowledge Center

Policy and Advocacy

The urban place manager advocates for resources and policy in support of the successful management of equitable and inclusive urban places. Ensuring the success of a managed place requires identifying and implementing the appropriate policies representing the values, mission, and objectives of a place’s strategic plan. While seeking to maximize a user’s experience within a place, the urban place manager acts as a convener and facilitator for various stakeholders including, the private sector, local and regional government, community organizations, and everyone who interacts with the place. The place manager is tasked with the ability to win the trust and confidence of a diverse group of stakeholders, understand the issues confronting the urban district from a multitude of perspectives, and manage complex partnerships to focus on the district’s issues, projects and initiatives.

CDA’s Legislative Priorities & Advocacy Strategy

June 16, 2022 Presentation

This presentation outlines initiatives CDA is leading to address homelessness and mental health, support economic recovery and bring certainty to BIDs during the renewal and formation process. Originally presented at West Coast Urban District Forum in June 2022.

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Lessons from an Emergency: Crisis Ops for Social Issues

June 16, 2022 Presentation

In December 2021, San Francisco Mayor London Breed declared a 90-day state of emergency for the overdose crisis in downtown. Together with place management organizations, city departments commanded by the Department of Emergency Management developed a disaster relief framework for long-term operations to address the most intractable issues at the intersection of crime, homelessness, mental health and substance use disorder.

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Effective Service Delivery Across Jurisdictions: The Art of Inter-Governmental Agreements

December 17, 2021 Presentation

There are many layers of government involved in Downtown and BID management. The more layers, the more complicated it is to deliver efficient and effective public services to your stakeholders. With this challenge comes great opportunity to develop inter-governmental relationships, agreements to facilitate the delivery of services within districts and expansion of services through enhanced cooperation.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Policy Realm of Homelessness

December 17, 2021 Presentation

The number of individuals experiencing homelessness continues to increase. Legislation to address this issue is also growing, especially with the funding received through the American Rescue Plan Act. Hear from practitioners on how they are navigating and influencing policy with elected officials in their local cities and states.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

We Aren’t Placemaking, We Are People Making

December 17, 2021 Presentation

We have an opportunity to use experience, a pandemic and data to inform how we cultivate our greatest assets, our people. Before we can “reopen” our districts (as if they were ever closed), we must address the anxieties, fears, languishing, burnout and uncertainties of the past year. If we don’t, then we are asking people to walk out of a burning building, shake it off and build a new building. We can do better.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Gloves Are Coming Off: We Have To Fight for What We Need

December 17, 2021 Presentation

The future of downtowns, urban centers and commercial neighbors, while uncertain, will clearly have to evolve to address the public health endemic, reverse the effects of climate change and create truly just and complete communities. The federal government will play a key role in supporting these efforts, but it requires IDA to be strong advocate in the Capitol. Join us for a discussion of federal-level public policy and the lobby efforts needed to restore the core for our cities.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

How BIDs Collaborate with Their Cities

December 17, 2021 Presentation

Three different BIDs relate how they work with their cities on both day-to-day and project-based economic development. Learn how each BID has created its own working relationship with key city leadership, and how they work together on everything from business attraction to project formulation.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Heather Hiles Master Talk

November 18, 2021 Master Talk

Heather Hiles is an expert in technology, learning and talent development, with a 30-year track record of creating and scaling nonprofit and for-profit organizations that have improved millions of lives. Hiles is the founder / co-founder of SFWorks, EARN, The Hiles Group, Pathbrite, Calbright College and Black Ops Ventures.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Kathleen Rawson Master Talk 2021

November 18, 2021 Master Talk

Kathleen Rawson has more than 30 years of experience in both Hospitality and Destination Management. For the past 25 years, Kathleen has served as the CEO of Downtown Santa Monica, Inc., a private/nonprofit company contracted with the City of Santa Monica to manage programs to enhance the vitality of the District. During her tenure, Kathleen has successfully transformed Downtown Santa Monica into the largest property based assessment district, by budget, in the State of California.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Mayor Jane Castor Master Talk

November 18, 2021 Master Talk

Mayor Castor’s key achievements within the past two years include helping secure more than $90 million for transportation and mobility improvements, hiring the City’s first Sustainability and Resilience Officer, and launching various strategic initiatives to support prosperous and equitable job growth, economic developments, and housing opportunities.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!