Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Advancing Places: Building on Recovery for Urban Place Management

August 09, 2021 Video

As the COVID-19 vaccination rate increases, we are finally seeing more and more activity and vibrancy in our urban cores. What are the actions that UPMOs can take (or continue taking) to ensure that downtowns, city centers, and urban districts can recover more strongly?

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Advancing Places: Pinnacle Award Spotlight

August 09, 2021 Video

Winning an IDA Pinnacle Award is the highest level of recognition for urban place management professionals. We’ll walk through two programs pulling communities through the COVID-19 pandemic: the planning of a gift card program benefiting local businesses and a public space activation offering an outdoor office for flexibility in work and wellness. This webinar highlights The Cincy Card Connection and O2: Outdoor Office in Rosslyn, VA.

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Advancing Places: Reimagining Downtown Commons

August 09, 2021 Video

Streets, parking spaces and sidewalks comprise the largest area among types of public space in downtowns across the world. Pre-pandemic, managing parking for delivery bikes and procuring permits for outdoor cafés was challenging. However, reduced traffic presented opportunities to take advantage of these resources in new ways. Join this discussion of management models, programs, and regulatory frameworks that have shifted the use of our public assets to small businesses that need it most.

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Advancing Places: Art as a Tool for Healing

August 09, 2021 Video

The past year and a half has been filled with extraordinary challenges brought on by a global pandemic. Join this session and learn from two 2021 Pinnacle Award Winning projects on how BIDs can participate in social, cultural and political moments by bringing in the arts community. This pandemic has changed the relationship between people and public space, and new partnerships have developed over time.

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Advancing Places: Public Private Partnerships for Placemaking and Activations

August 06, 2021 Video

Activating public space is crucial to bringing people back to the district as we move into recovery mode. Making this happen takes a lot of work developing the right partnerships to make your activations successful. Learn from two seasoned professionals how they approached activations during the pandemic and how they are moving into recovery mode which includes incorporating storefronts to benefit businesses more directly.

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Advancing Places: Planters, Parks and Greenspace

June 30, 2021 Webinar

The relationship between greenspace and the urban environment can have a profound effect on a district’s public space. This webinar will focus on how a team in Austin, TX raised the standards of urban horticulture in their area.  Panelists will discuss how to implement sustainable methods for planting downtown, from starting up a program and identifying partners to plant selection, soil science and innovative tools for management.

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Advancing Places: Conversation on Homelessness

June 30, 2021 Webinar

Homelessness is, at its core, a human challenge, and as urban place managers we can act as conveners to collaborate and coordinate with service providers, public agencies and local organizations to ensure empathetic and successful programs. Join two panelists as they discuss their passion for addressing homelessness in their local district and how they approached the difficulties and successes when working to balance their unique situation.

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Advancing Places: Successful Ambassador Teams

June 30, 2021 Webinar

As districts enter into the open-for-business phase, it’s important to know the types of services that downtown and neighborhood districts should consider offering to local stakeholders. From safety and security to hospitality and outreach, district service programs can ensure businesses, residents and visitors are taken care of. Join this webinar and hear from two practitioners who are offering different types of programs and how services are unique to each districts’ needs.

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Advancing Places: Winter City Design

June 30, 2021 Webinar

The winter of 2020 promises to be a long one, especially for the small businesses forced to operate with reduced customer capacity due to COVID-19. There are choices and recommendations we can make to help business and communities outlast the pandemic – by embracing the idea of the winter city. The economic need is urgent and cannot be understated. We can make our streets, parks and plazas great places to be for all four seasons and create space for our businesses and communities to thrive

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Advancing Places: Contracting & Procurement for District Organizations

June 30, 2021 Webinar

This webinar will focus on the various details involved when writing a request for proposal (RFP), focusing on what questions district leaders should being asking when considering entering a contract with a third party and when to consider initiating a formal procurement process. Hear from panelists about how to set up standard operation procedures (SOPs) for contracting and procurement along with sample timelines and RFPs.

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