Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Sharing Revenues and Increasing Tourism

May 21, 2020 Case Study

After years of discussion between local property owners, the City and the DCCP, a permanent stage was created. The stage is a result of a cost-sharing agreement between the City of Chandler and the DCCP. The City of Chandler’s maximum contribution was $250,000 for the project, and the DCCP’s contribution was $100,000. The DCCP’s contribution will be paid back to the City over a five-year period. The City will pay 25 percent of all stage rental fees to the DCCP for a period of 10 years.

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Leasing a City Building to the BID as a Multi-Use Space

May 21, 2020 Case Study

For the Bixby Knolls BIA, the EXPO building is their festival grounds, their office, and a resource they use for activations and community programming that draw people out of their neighborhoods and into the heart of the district.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Nighttime Economy Infrastructure Planning Guide and Checklist

May 19, 2020 Case Study

A checklist of priorities a BID should have in mind at various stages of the development of a nighttime economy.

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New Development Meets a Neglected Neighborhood

May 18, 2020 Case Study

Congress Heights Community Training and Development Corporation developed a framework for investing in a place-based inclusive economic and social development strategy centered around Congress Heights. It was built on extensive community engagement with a broad variety of stakeholders, from large developers to local youth, to city economic development officials, to local civic association members and more.

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Transformation of 16th Street Mall

May 12, 2020 Case Study

While considered the spine of downtown Denver, by 2016, the Mall’s image had become one of a place overrun by homeless and violent individuals. Comments on social media and media reports led to a general perception that the Mall was lost to crime and homelessness and not a place to visit. However, what most of the public did not realize was that the Downtown Denver Partnership had already been working with stakeholders to develop a Security Action Plan (SAP).

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

BID Responses for Emergency

May 12, 2020 Presentation

BID’s play an important role as a liaison between the public and private sector. Downtown stakeholders rely on BID’s to ensure they receive accurate information regarding critical incidents that affect the people working and living downtown. Join this session to hear from subject matter experts about the role BIDs can play in emergency preparedness, planning, response, and recovery. Become a BID with a robust emergency plan and notification system prepared to respond and recover

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What’s Our Real Role With Homelessness

May 12, 2020 Presentation

Work with representatives from Arizona State University’s Watts College of Public Service & Community Solutions to strategize what is truly a BID’s role in homelessness?

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Recruiting, Training, Coordinating Clean Safe Teams

May 12, 2020 Presentation

This session provides a behind the scenes look at what it takes to staff, train and coordinate the work of Clean, Safe & Outreach programs in our dynamic city centers. Discussion topics include data collection, efficiency, building partnerships and creating employee pipelines.

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Managing the Nighttime Economy

May 12, 2020 Presentation

A strong Nighttime Economy is made up of more than just a string of restaurants and bars in close proximity. A variety of experiences must be available in order for districts and communities to encourage visitors to linger and visit multiple entertainment options. However, what is even more vital are the often overlooked things. Discuss how Ops teams provide the foundation through infrastructure and amenity management that encourage strong nighttime economy

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Alley Events & Activation

December 17, 2019 Case Study

Downtown alleys—traditionally characterized as dirty and dark—present a unique opportunity for transforming unusual spaces into memorable public experiences. The Chicago Loop Alliance (CLA) pursued a broad placemaking program to activate underutilized public spaces (such as alleys). Termed “ACTIVATE,” the initiative transforms iconic Loop alleys into pop-up urban experiences. The events feature art, music, and more in unique urban settings.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!