Knowledge Center

Policy and Advocacy

The urban place manager advocates for resources and policy in support of the successful management of equitable and inclusive urban places. Ensuring the success of a managed place requires identifying and implementing the appropriate policies representing the values, mission, and objectives of a place’s strategic plan. While seeking to maximize a user’s experience within a place, the urban place manager acts as a convener and facilitator for various stakeholders including, the private sector, local and regional government, community organizations, and everyone who interacts with the place. The place manager is tasked with the ability to win the trust and confidence of a diverse group of stakeholders, understand the issues confronting the urban district from a multitude of perspectives, and manage complex partnerships to focus on the district’s issues, projects and initiatives.

Impacts and Challenges of Immigrant Entrepreneurs on Commercial Corridors

November 15, 2019 Presentation

Immigrant entrepreneurs navigate bureaucratic hurdles, language barriers and outright xenophobia to open small businesses and pioneer distressed neighborhoods – revitalizing them, often unintentionally. Four professionals from diverse backgrounds share their experiences delving into subjects such as the cultural nuances to financing, murkiness of cash-only transactions, loose interpretation of rules and regulations, and more.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

New ‘Outside the Box’ Approaches to Homeless Services

November 15, 2019 Presentation

Often, place managers approach homelessness as a nuisance to be abated through things like “hostile architecture,” but often find this counterproductive. Some districts are exploring new approaches to serve people experiencing homelessness with programs like pop-up public toilets and social media videos to reunite families, to more expansive social worker interventions and eviction prevention strategies. This session presents ideas and spark discussion on compassionate and inclusive

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Global Trends 2020: What’s Next for Downtown

November 15, 2019 Presentation

P.U.M.A.’s award-winning Global Trends Report has been a go-to resource for downtowns for more than a decade. This debut of the 2020 edition will provide insight on what’s next for downtowns given shifts in demographics, lifestyles and competition. The panel will also provide provocative recommendations on how downtown managers can adapt to and get ahead of trends shaping our cities.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Diversity and Inclusion Roundtable

November 15, 2019 Presentation

Inclusive city building is a core value we all share and yet the path forward is not completely clear. Whether we are thinking in terms of our districts or of the place management profession, the strategies and tools for reaching our own expectations for diversity and equity are unwritten. The conversation begins in Baltimore and you are invited to participate in a round table discussion exploring ways to best move ahead and take a leadership role so everyone can see a place where they belong.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Pop-Up Winnipeg Public Toilet

October 27, 2019 Award

The Pop-Up Winnipeg Public Toilet initiative aims to lead by example through providing an accessible, clean, secure, well-maintained, monitored public washroom facility. The Pop-Up has captured the imagination of people in Winnipeg and beyond, generated enthusiastic media coverage, and stirred conversations recognizing the importance of human dignity and access to public toilets in the downtown.

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Activating Nicollet | A Street for All

October 27, 2019 Award

There were three challenges in the renovation of Nicollet Mall: capitalizing on the new space, engaging the community, and executing an activation plan. Now, downtown Minneapolis has a plan to attract inclusive, year-round events, amplify partner efforts, and fill in future programs.

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Downtown Hays Pavilion

October 27, 2019 Award

Through a partnership with the City of Hays, two academic institutions, and Commercial Builders; DHDC was able to design, fund, and build a beautiful structure for their community. The Downtown Hays Pavilion transformed a vacant lot into a place for people to enjoy downtown. Activating this unused space expands an existing park into a versatile public-use facility. The Pavilion serves as the center of downtown, bringing community groups, local businesses, and residents together.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Lower Polk Tenant Landlord Clinic

October 27, 2019 Award

The Lower Polk Tenant Landlord Clinic is an innovative homelessness prevention program serving the historic Lower Polk district of San Francisco, CA. The clinic’s primary mission is to help vulnerable residents save their homes by avoiding eviction. Known affectionately as “TLC,” the program brings together a coalition of experts in myriad disciplines to address the diverse needs of the target at-risk populations. In its first year of operation, TLC helped 87 people save their homes.

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NYC BID Trends Report – Telling the Story of NYC BIDs

October 27, 2019 Award

The annual NYC BID Trends Report targets multiple audiences, serving both a promotional and educational role for the public and NYC BIDs themselves. SBS collects, analyzes, and features program output data, budget information, and highlights of exceptional programming in this report each year. The report highlights the overall impact and financial data for all BIDs and expense and output data organized by comparable BID cohorts. The report also provides financial and output data from

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Coxe Avenue Complete Street Demonstration Project

October 27, 2019 Award

The project was initiated to accelerate mobility improvements to a developing corridor in an Asheville neighborhood. Coxe Avenue formerly contained a high density of automotive uses but is now the site of mixed-use developments and dining options. The project involved a public engagement process, held on a compressed timeline. The design features a shared-use path and an intersection mural. The final installation includes eight new crosswalks, a multi-use path, and the 6,000 sq. ft. mural.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!