Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Main Street Christmas Light Extravaganza

October 27, 2019 Award

The Main Street Christmas Light Extravaganza is an event that spans four city blocks in downtown Macon. Over 500,000 Christmas lights adorn the landscape in the medians of Poplar Street and Third Street. Bryan Nichols partnered with NewTown Macon to win grant funding to launch the show and achieve the goal of attracting more people. In 2018, the Main Street Christmas Light Show doubled attendance and attracted over 200,000 people to downtown Macon during the holiday season.

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CC2DCA Pedestrian Connection Feasibility Study

October 27, 2019 Award

The Crystal City BID saw an opportunity to further leverage the DCA airport’s proximity to their downtown by bringing it a few steps closer. A new pedestrian connection could harness the multitude of transportation assets in Crystal City, seamlessly link them into a multimodal hub, and position the neighborhood to attract additional rail services such as Amtrak, regional commuter rail, and even a future high-speed rail station.

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Commonwealth Canal Promenade

October 27, 2019 Award

The Commonwealth Canal Promenade was a key revitalization component to Chandler’s long-term redevelopment plan. The project included clearing oleanders and palm roots, re-establishing the flow line and concrete lining, and constructing a canal promenade. Other improvements included an art fence, railings with historic information panels, a courtyard, landscaping, lighting, drainage and roadway reconstruction. Collaboration with all involved parties ensured the project’s successful

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OverFlo: Hurricane Florence Preparation, Recovery and Resilience

October 27, 2019 Award

Wilmington Downtown Incorporated (WDI) led a herculean effort to prepare for, and then recover from, Hurricane Florence. The process included working closely with Emergency Management personnel, property owners, and others. After executing six months of events in one month, OverFlo raised over $128,000 for six nonprofits providing food, shelter and other services for hurricane victims.

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San Pedro Squared

October 27, 2019 Award

The San Pedro Squared project converted 12 parking spaces in a nearly block-long city-owned garage and five on-street parking spots into four micro-retail shops and the city’s longest parklet. The four shops, collectively called MOMENT, changed the streetscape and feel of the block. The shops and parklet provide unique and aesthetically interesting improvements to the garage facade, with wooden awnings, bright furniture, sidewalk painting, murals and lush plantings that soften the building.

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Passageways 2.0

October 27, 2019 Award

Passageways 2.0 transforms a 6,200 square foot alleyway in the core of Downtown Chattanooga. City Thread, a series of simple steel tubes, creates a space that extends our attitude of adventure. By its geometry, the project possesses many potential settings including lounging, mini-stages, framing for art, concerts, markets, movie screenings, and more. The design is intended to allow casual users and those in charge of programming to discover different ways to utilize the alley.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Coxe Avenue Complete Street Demonstration Project

October 27, 2019 Award

The project was initiated to accelerate mobility improvements to a developing corridor in an Asheville neighborhood. Coxe Avenue formerly contained a high density of automotive uses but is now the site of mixed-use developments and dining options. The project involved a public engagement process, held on a compressed timeline. The design features a shared-use path and an intersection mural. The final installation includes eight new crosswalks, a multi-use path, and the 6,000 sq. ft. mural.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Winter Walk SF

October 27, 2019 Award

Winter Walk SF was an effort to replace above ground construction with a holiday themed pop-up activation. The Union Square BID developed a concept for the construction moratorium period. It was based on creating a flexible, contemporary urban space that invited shoppers and visitors, was easy to maintain, opened up new lines to the stores and allowed extensive programming. The final design included an allowance for food vendors, green turf, and lighted benches for people to enjoy the open

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PATH Clothing Drive: Social Media Campaign

October 25, 2019 Best Practice

The Toronto Financial District BIA worked with YSM to create a social media strategy to promote the PATH Clothing Drive and increase donations. It created two videos, both with a clear call to action. The BIA also compiled a list of ‘influencers’ they would reach out to on social media to share the video. In total the project resulted in 821,318 social media impressions, 450,150 video views and 6,500 bags of donated clothing: all record highs for the clothing drive.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Urban Backyard Project

October 25, 2019 Best Practice

The Urban Backyard Project is a series of vinyl wraps covering existing Los Angeles Department of Transportation signal cabinets. Building off similar public art programs, the wraps display wayfinding information including directional signage, maps, points of interest, and walking distances. Because of the low cost of installation, as the neighborhood changes individual panels will be updated and replaced, allowing the project to provide updated pedestrian wayfinding in a changing environment.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!