Carolyn joined the IDA team to lead professional development programs and ensure place management resources, services, and events meet the needs of IDA’s diverse membership. Prior to joining IDA, Carolyn worked as the Senior Director of Programs and Services for the National Main Street Center and was the Executive Director of three downtown programs in the Chicago region over the past 15 years. Carolyn received her certification through the National Main Street Center and is a Certified Tourism Professional through the National Tour Association. She is also a graduate of the International Economic Development Council certification program. Carolyn and her husband Tom live in Evanston, Illinois. They enjoy exploring downtowns and finding unique, local, one-of-a-kind businesses.