Retail

Downtown Pittsburgh Restaurant Recovery Initiative

COVID-19 necessitated new and innovative initiatives, and a radical departure from how the Pittsburgh Downtown Partnership (PDP) had previously supported the downtown neighborhood. It also required PDP to identify funding sources and build partnerships to expedite plans that would have an immediate and lasting impact on Pittsburgh’s downtown restaurant economy.

Downtown Days of Wonder Pop-Up Shops

Downtown Days of Wonder (DDOW) is a holiday activation program held from November to January in downtown Tulsa. In 2022, a new pop-up shop initiative was piloted for DDOW, designed to increase the amount of retail offerings downtown for holiday shopping while amplifying the work of local minority small businesses and entrepreneurs.

Pop-Up Shops at Martin Street

Pop-Up Shops at Martin Street is a retail incubator program in the core of downtown Raleigh. The program is designed to increase the diversity of ownership in downtown Raleigh and build a pipeline of new, independent, local retail to fill storefront space in downtown Raleigh. The project is a partnership effort of many local partners.

Grow Golden

Grow Golden addresses a problem many office-dominated districts have grappled with since the COVID-19 pandemic: how to fill and enliven vacant ground floor spaces? Grow Golden harnesses the talent of the diverse small business community and pairs them with property owners who need spaces filled, along with providing wrap-around technical assistance.

Downtown Farmers’ Market Incubator Program

The Downtown Farmers’ Market Incubator Program was created to support underrepresented, small and/or startup businesses and improve access and economic growth for local small, minority and historically underrepresented businesses across Greater Des Moines (DSM). To participate in the Incubator Program, a business must be owned, operated and actively managed by one or more persons who fall into one underrepresented communities.

Downtown Retail Rejuvenation

Are you facing vacant retail storefronts? Changes in customer shopping patterns? Increased suburban competition? Scared property owners who can’t find tenants for their street level spaces? Join the club! Every business district is struggling, but creative ideas and effective approaches are emerging.

International Place Management & Effective Small Restaurant Support

Grants to support the recovery of independent, small restaurants were implemented in downtown districts in Toronto, Mexico City, London, Tokyo and Sydney. Learn how place management works in these cities and what interventions showed the most impact for small restaurants. 

Reimagining the Downtown Your Community Deserves through Inclusive Entrepreneurship

Reimagining downtown takes more than traditional programming and events. Learn how two downtown agencies/organizations teamed up with commercial property owners and city leaders to reinvigorate their downtowns by flipping the negative impacts of COVID into a once-in-a-generation opportunity to reimagine the future of our downtowns – one storefront at a time – through inclusive entrepreneurship, incubation and pop-ups. 

Shelonda Stokes Master Talk

Shelonda Stokes serves as the President and CEO of Downtown Partnership of Baltimore and the President of Downtown Management Authority. Shelonda, a results-oriented, mission-driven executive, leads these two non-profit organizations with the goal of establishing equitable change and vibrancy in Baltimore City’s Central Business District.

Pop-Up Shops at Martin Street

Pop-Up Shops at Martin Street is a pop-up retail store program in downtown Raleigh to provide affordable and attractive short term retail space for minority and women-owned businesses to improve diversity in storefront ownership in downtown and Raleigh.

Commonwealth of Massachusetts Rapid Recovery Planning Program

The Rapid Recovery Plan (RRP) program distributed nearly $10 million across 124 communities throughout the Commonwealth of Massachusetts to assess impacts from COVID-19 and develop actionable, project-based recovery plans tailored to the unique economic challenges in downtowns, town centers, and commercial districts. In total, the program has resulted in nearly 1,000 actionable project recommendations requiring mixed levels of funding, technical assistance, and resources.

DowntownDC BID Pandemic Assistance Grant Program

The Downtown Pandemic Assistant Grant Program was created to provide financial assistance to small businesses severely impacted by the COVID pandemic. The program application process was designed to be completed with simplicity and ease. Elements of the program’s success included a web-based application platform and marketing to alert area small businesses to the program.

Downtown Shopping Districts After COVID: Rich with Opportunity!

How did COVID affect downtown shopping districts? What are the challenges faced by these districts, and what is already being done to address those challenges? Looking ahead, which changes are transitory and which are permanent? And what can Place Management Professionals do to position their district for success moving forward?

Advancing Places: Placemaking and Design for Successful Retail

Watch this session and explore how downtown managers can foster better downtown retail environments with advanced techniques of placemaking and design. We will learn from two seasoned professionals whose expertise in placemaking, and retail design has created tools for more active people environments to support retailers.

Retail is Changing Are You? Models to “Disaster-Proof” Our Districts

Brick and mortar retail, especially with the pandemic, is changing drastically but our downtown recruitment efforts aren’t keeping up. Moving forward, shared spaces, studio/retail mixes, pop up retail, a diversity of business owners–and an understanding that retail must be different to disaster-proof our districts–will be key to keep retail and businesses alive in our downtowns.

Planning for Retail Vitality in the Face of Changing Market Dynamics

Downtowns are struggling to address the retail challenges and trends accelerated by the pandemic, including changes in shopping habits and fewer downtown workers. Hear how two BIDs approached finding solutions that acknowledge hard truths and identify opportunities for action while working with stakeholders to resolve long standing policies and regulatory issues that stand in the way of downtown recovery.

Advancing Places: Retail Is Changing. Are You?

Brick and mortar retail, especially during the pandemic, is changing drastically but our downtown recruitment efforts aren’t keeping up. Moving forward, shared spaces, studio/retail mixes, pop-up retail, a diversity of business owners – and an understanding that retail must be different to disaster-proof our districts – will be key to keeping retail and businesses alive in our downtowns.

Advancing Places: Cementing UPMO Leadership Role in Economic Development

With businesses facing an existential crisis and municipalities cutting budgets in 2020, UPMOs were forced to take the lead on triage and recovery. This session will explain how the pandemic experience and crisis management can translate into a permanent and lasting role in economic development.

Downtown Strong Small Business Impact Fund

In March of 2020 Twenty-two thousand office workers disappeared. Three-million visitors vanished. Our local retailers were shuttered. If ever there was a time to get creative, this was it. The decision was made to create a small matching grant program with an initial budget of $10,000 from our marketing account. A brand, Downtown Strong, and logo were created, and we began to promote the opportunity to our downtown businesses and non-profits.

Lift Up Local

Lift Up Local is comprised of three smaller projects: Expanding sidewalks, a grant program, and a downtown voucher program. This Best Practices dives into the logistics and details of each component.

Small Business Disaster Relief Forgivable Loan Program

Recognizing the significant economic impact of the COVID-19 pandemic on our local businesses, the BBCRA Board approved the creation of the Small Business Disaster Relief Forgivable Loan Program (SBDRLP) and the allocation of $1 million in program funding. Using these funds, the BBCRA provided eligible businesses a forgivable loan of up to $10,000 to offset costs associated with utility, payroll or inventory expenses.

Advancing Places: From Pop-Up to Permanent

In this session, learn how three different organizations are incubating businesses in a pop-up environment to create immediate buzz and interest, potentially leading to long-term tenants in their district.  First you will learn how one organization leveraged the districts available space to lure in burgeoning locals and international mega brands, health and wellness providers, cultural organizations and emerging culinary entrepreneurs, through a newly realized, expansive pop-up program.

Advancing Places: Understanding Your Place in Economic Development

Knowing where your organization fits into the overall economic development strategy of your community and knowing your role is important. Join us as this experienced panel of place management and commercial real estate professionals share insights and tips on how to navigate your community as well as the real estate development community to create a win-win in bringing business to your district.

Advancing Places: Capital Market Insights, Real Estate and Economic Forecast

The pandemic-induced work-from-home experiment has altered perspectives on work, flexibility and the office. When COVID-19 is no longer a lingering health concern, workers will not be expected to come into the office for tasks that can be done from anywhere. What purpose does the office serve in the future and how will that purpose impact the way occupiers think about their portfolio footprints, location strategy and office layouts?

Advancing Places: Creating Customer Loyalty

Now more than ever, downtown and neighborhood district organizations are looking for ways to support local businesses and encourage consumers to shop locally. Communities across the country are implementing “shop local” campaigns. Join this webinar and learn from two practitioners, one who has experience maintaining an existing program gift card program for over ten years and another who is in the process of launching a new district gift card program. Come prepared to learn from their experiences and bring your questions to further the discussion.

Advancing Places: Small-scale Manufacturing

Shared spaces for businesses in downtowns are key to reviving a local economy, jumpstarting new businesses and putting people back to work. These spaces also help to break down racial barriers between business owners, creating targeted actions to better support black-owned businesses and other owners of color. Inclusive shared spaces, both formal or informal, in newly vacant storefronts are an essential ingredient to maintain our places and build a stronger, more resilient local economy.

Advancing Places: Small Business Support Services

During these challenging times, public-private partnerships are more important than ever before. Small businesses and micro-enterprises are facing unprecedented economic pressure. Hear from three different organizations and learn about the support services, resources and investments they are providing to their respective business communities. Come away with ideas to apply in your city.

Advancing Places: Small Business Retail & Restaurant

Small businesses are pivoting and innovating through the COVID-19 crisis, advancing their online presence and customer outreach activities, and undertaking actions to enhance the appeal of their physical locations on the outside and within.

Advancing Places: Entrepreneurship and Retail Pop-Ups

With the pandemic lingering into the coming months, unfortunately we are all seeing vacancies pop up in our districts. Join this session and learn about how two downtown organizations and one economic development corporation worked with partners to create pop-up retail programs to recruit, train and assist entrepreneurs with starting a business.

Advancing Places: Holiday Retail Promotions

The holiday season is a crucial part of the year for many main streets and downtowns. Successful retail promotions can boost the economic development for all business owners and reconnect residents with local merchants. Join this webinar to hear from two district leaders on how they are transforming traditional holiday events into innovative activities that are well-received by both consumers and businesses. Come prepared to share with colleagues how you are navigating this unique holiday season.

Advancing Places: Economic Development Foundations

Successful economic development approaches can sustain a healthy, diverse and prosperous district economy. This session will explore major trends in economic development and see which approaches local leaders and officials are utilizing in their organizations. Panelists will explore the various stages of the economic development process and explore the myriad of practices associated with successful district economies. Regardless of your experience, walk away with an updated toolbox of financing tools and economic programs to strengthen your district through development agreements, tax credit programs, revolving loan programs and redevelopment initiatives.

Project Spotlight: Activating Retail and Real Estate in Your Community

Project Downtown, the master plan for Wichita, is a 15-year community vision and blueprint for development. The plan was founded on market economics with industry experts providing sound economic forecast information for development. The second project in this presentation is the Open on Main pop-up retail initiative which seeks to increase activity on Main Street, encourage more permanent tenants in the downtown core, and allow shop owners to test retail concepts and strategies.

Downtown-Adjacent Neighborhoods: Opportunities, Threats and the Current Moment

With the urban renaissance of the last two decades, many downtowns are now bordered by districts that have evolved either into extensions and/or competitors to the traditional core. In this session, panelists will explore the ways in which UPMOs have been addressing this phenomenon through the three ‘lenses’ of retail, connectivity and equity, while also placing it within the context of the ongoing COVID-19 crisis and other current events.

The Post-Pandemic Boom for Main Street Commerce

As we anticipate the economic recovery that will come after the COVID-19 pandemic ends, all signs point to the re-emergence of main streets as the place people will turn to for retail shopping and dining. A new generation of entrepreneurs will be eager to start a fresh chapter in their lives. This timely presentation will illustrate how well-managed and attractive downtowns offering the type of safe, experiential, and social interaction sought by all.

Join Grow with Google to Empower Your Community with Digital Skills  (Grow with Google)

You’re already doing great work in your community and Grow with Google wants to help. Grow with Google helps people across the United States gain digital skills to grow their careers and businesses. Join us to learn how you can gain access to presentation materials, resources and hands-on help from Grow with Google’s team, all completely free of cost.

Small Business Recovery

As a small business lender for more than 25 years and as a provider of economic development advisory services for more than 50 years, the National Development Council will provide a hands-on small business tutorial in two parts: what can cities do right now to get low-cost, patient capital to its small business community; and how cities can lay the groundwork for a robust small business community moving forward.

Maurice Jones Master Talk

With deep experience in both public and private sectors, Maurice A. Jones became LISC’s fourth President & CEO in 2016. He previously served as the secretary of commerce for the Commonwealth of Virginia, deputy secretary for HUD, commissioner of Virginia’s Department of Social Services, deputy chief of staff to former Virginia Governor Mark Warner and, during the Clinton administration, director of the CDFI Fund.