Retail

Maurice Jones Master Talk

With deep experience in both public and private sectors, Maurice A. Jones became LISC’s fourth President & CEO in 2016. He previously served as the secretary of commerce for the Commonwealth of Virginia, deputy secretary for HUD, commissioner of Virginia’s Department of Social Services, deputy chief of staff to former Virginia Governor Mark Warner and, during the Clinton administration, director of the CDFI Fund.

Dana Telsey Master Talk and Q & A Session

Dana Telsey, a thought leader and influencer in the world of consumer and retail, blends her Wall Street acumen with real-time insights into the trends shaping consumers’ purchasing decisions. In 2006, Dana founded Telsey Advisory Group (TAG), the leading consumer-focused research, banking, and consulting firm on Wall Street. As the rapidly changing consumer landscape forces companies, Boards of Directors, investors, governments and other stakeholders to rethink the consumer paradigm.

Bruce Katz Master Talk

Bruce Katz is the Founding Director of the Nowak Metro Finance Lab at Drexel University in Philadelphia. Previously he served as inaugural Centennial Scholar at Brookings Institution and as VP and director of Brooking’s Metropolitan Policy Program for 20 years. He is a Visiting Professor in Practice at London School of Economics, and previously served as chief of staff to the secretary of Housing and Urban Development and staff director of the Senate Subcommittee on Housing and Urban Affairs.

Open on Main

Open on Main offers no-cost retail space in the heart of the Downtown core to potential pop-up shop owners to test their retail concepts. The DMC negotiates with building owners to lease the space (below market rate) and then subleases to the shop owners at no cost in exchange for access to data on the effectiveness of their retail strategy, customer acquisition, and sales.

Unbranded

Unbranded is an experimental pop-up shop showcasing the finest work of Dallas’ robust creative community. Sponsored by Downtown Dallas, Inc. throughout the past five holiday seasons, Unbranded brings together a unique, diverse group of vendors – typically local artists, artisans, and designers trying to expand their small, often online-only businesses – each year to provide a special, one-of-a-kind shopping experience for all Downtown residents, employees, and visitors.

Downtown 2.0, Livingston County Commercial District Assessment

The Downtown 2.0 Commercial District Assessment, a comprehensive plan for the County and its nine downtowns, identified shared downtown challenges and established a set of clear strategies and tactics for the County to collectively address business attraction and sales growth, capital investment, and redevelopment.

Then and Now: An Analysis of Downtown Retail – Parts 1 & 2

The Downtown Vancouver Business Improvement Association’s (DVBIA) two-part series, “Then and Now: An Analysis of Downtown Retail”, quantifies and benchmarks retail in the DVBIA’s 90-block catchment between 2012 and 2018. Part 1 examines non-edible goods and services, while Part 2 examines the food and beverage sector. The reports identify retail mix, average annual growth rates, business openings and closings and the percentage of businesses operating for 10 years or more.

P.U.M.A.’s Global Trends Report: Pandemic July 2020 Update

In late 2019, P.U.M.A. and IDA jointly released the 2020 Global Trends Report highlighting opportunities arising from converging shifts in demographics, lifestyles and a new category, “disruptive forces,” that are shaping our cities. Little did we know that months later we’d be in the midst of the disruptive events of our lifetimes – the pandemic that has wreaked havoc on public health and economies, and the American protests for racial justice that could accelerate dramatic social change.

The Changing Face of Economic Development: Land Use, Sustainability, and Housing

Millennial demographics, internet-fueled lifestyles, and a sharing economy (rides, workplace) alter land use and tax generation priorities for cities. Retail is no longer just about retail, with “place,” authenticity, and “trips,” becoming the defining components of a successful town center. Concurrently, the state is driving cities to change land use processes based on climate control and affordable housing mandates, while providing development incentives through new incentives and districts.

Developing a Retail Strategy

All downtowns are dealing with the changing world of retail and developing strategies for retention and attraction. Learn from Cherry Creek North, Downtown Memphis and Downtown OKC, three very distinct downtowns, as they discuss their respective approaches for filling vacant spaces and retaining and attracting retailers.   

Inclusive Place-Based Economic Development

In 2015, Charlotte’s downtown association, Charlotte Center City Partners, was invited by neighborhood advocates to catalyze a multi-year partnership effort to transform the Historic West End of Charlotte corridor. However, in West End, long-tenured residents and businesses threatened by rising property values feel this pressure acutely as they face predatory investors and find very limited affordable housing options for those who wish to move but stay in the neighborhood.

Looking for the Missing Middle

This session is devoted to one of our most challenging economic development topics—how to build middle-market housing in your downtown/urban community. Throughout the US, cities are struggling with this missing middle challenge. Without a solution, cities are left with high end luxury and low-end affordable housing. This panel brought together a developer, a public agency, and local planning expert to discuss middle income housing from three very different perspectives.

Driving Retail Growth with Holiday Pop Up Shops

With over 50,000 square feet of retail space available in a six-block radius, the Downtown Partnership of Colorado Springs, CO stepped in to attract new temporary, pop-up businesses during the holiday season as a means not only filling vacancies, but attracting customers to help preserve the retailers that still remained.

Developing a Retail Strategy

All downtowns are dealing with the changing world of retail and developing strategies for retention and attraction. Learn from Cherry Creek North, Downtown Memphis and Downtown OKC, three very distinct downtowns, as they discuss their respective approaches for filling vacant spaces and retaining and attracting retailers.   

Retail Apocalypse: Fact or Fiction

A presentation on the future of downtowns as retail and business centers in a post-online shopping world. Is the retail apocalypse coming or has the report of the demise of brick and mortar been greatly exaggerated? This presentation walks through the common myths and misconceptions around the changing retail landscape in an increasingly digital world.

Economic Development 101 for Downtown Organizations

A presentation on the fundamentals of downtown economic development, its importance, and the difficulties a downtown organization might face in planning for economic development. This presentation is meant for districts looking to get started with economic development programs.

Innovative Approaches to Commercial Tenant Attraction and Engagement

There has been a gradual expansion of a BID’s role to influence the commercial vitality of their communities. BIDs can ill afford to sit on the sidelines and watch market forces shape its area of management and must be active change agents to ensure a desired business mix, optimal occupancy levels, and that the district is a reliable investment opportunity. Learn from three BIDs engaging different techniques and partnerships to actively recruit and attract new commercial businesses.

Suburbanization of Hip

MJB Consulting presents how even in the suburbs, retail is becoming more “hip” as demand for these kinds of stores goes mainstream. However, this can raise new complications as these types of retail manage different store typologies in suburban areas, dealing with property owners, and the perception of pushing out long-time local businesses. While this evolution can be painful, it is critical for regions to thrive and BIAs can play a role in facilitating this change.

Economic Development 101 Tale of Three Cities – Cleveland, Milwaukee, New Haven

The urban place management organizations in New Haven, Milwaukee, and Cleveland all developed unique strategies to enhance economic development in their downtowns. They took different approaches (board retreat, organizational strategic plan, BID renewal and satisfaction survey) to identify their new economic development focus. New Haven focused on retail and storefronts, Milwaukee on office and new businesses, and Cleveland on business recruitment and retention.

Surviving the Retail Apocalypse: Designing Storefronts that Sell

While retail retreat dominates the headlines, examples abound of innovation in storefront design, visual merchandising and unique experience for customers. This panel will demonstrate components of storefronts to help them sell – from doors and windows, to lighting, visual merchandising and more. Innovative approaches to design will be highlighted including activation of vacant storefronts and the public realm around them, and creative approaches to funding projects.

Pop-Up! Retail

As cities continue to grapple with storefront vacancies, short-term retail concepts are becoming essential to re-establishing the density of commercial districts and creating new, affordable business opportunities for local entrepreneurs. Find out how cities are supporting pop-up retail and dining by lowering barriers to entry for small businesses through regulatory incentives and comprehensive pop-up retail programs, with examples from California and Tennessee.

Making the Case: Market Analysis Scenario Workshop

Today, downtown and urban district professionals need clear and concise data to strategically inform management and investment decisions. This workshop begins with a baseline understanding of the data that can be useful for understanding the local market, including how to retrieve the data and how to supplement the data with local knowledge. Structured as a practicum, participants will then work in small groups to apply the methodologies and analyses to build a comprehensive district profile.

Impacts and Challenges of Immigrant Entrepreneurs on Commercial Corridors

Immigrant entrepreneurs navigate bureaucratic hurdles, language barriers and outright xenophobia to open small businesses and pioneer distressed neighborhoods – revitalizing them, often unintentionally. Four professionals from diverse backgrounds share their experiences delving into subjects such as the cultural nuances to financing, murkiness of cash-only transactions, loose interpretation of rules and regulations, and more.

Global Trends 2020: What’s Next for Downtown

P.U.M.A.’s award-winning Global Trends Report has been a go-to resource for downtowns for more than a decade. This debut of the 2020 edition will provide insight on what’s next for downtowns given shifts in demographics, lifestyles and competition. The panel will also provide provocative recommendations on how downtown managers can adapt to and get ahead of trends shaping our cities.

Flipping the Script: Using Housing as an Economic Development Tool

For decades, downtowns were built on the premise that office recruitment and expansion was the foundational element for long term success. Our panel believes that housing is now playing an outsized role in surging downtown success and that the attraction of housing is a necessary precursor to bring jobs back from the suburbs. Panelists will explore this idea with real-world market data and case studies from Charlotte, Denver, and elsewhere.

Everybody Innovates Here: Accelerating Innovation and Entrepreneurship Downtown

This session will show how to develop a higher-impact, sustainable, inclusive and more effective way to accelerate innovation and entrepreneurship downtown through programs, places, nerve centers, districts and ecosystems. Two case studies will illustrate these concepts: a downtown district in Metuchen, NJ with over $100 million of investment since 2016, and Makerhoods, innovative live-work space, also in New Jersey. These examples will show how innovation is achievable by everyone.

Event Planning, Advocacy and Economic Development Through Smart Data

We’ve all heard about smart data, but how does it play a role in public space activations? This panel of downtown experts will share how pedestrian data and engaging mobile surveys helped enable partners in San Francisco and Dallas advocate successfully to municipal partners, increase sponsorships in dramatic ways, enhance economic development programs and create special destinations.

City of Arcades

FOR Cardiff has struggled to identify its USP and wanted to address this by using one of the city’s best assets to attract new and old visitors, the beautiful arcades. They utilized FC Ambassadors to gather feedback from businesses, researched other independent shopping campaigns, and identified a need to first win-back Cardiff shoppers who were already aware of the arcades and encourage new visitors and customers.

San Pedro Squared

The San Pedro Squared project converted 12 parking spaces in a nearly block-long city-owned garage and five on-street parking spots into four micro-retail shops and the city’s longest parklet. The four shops, collectively called MOMENT, changed the streetscape and feel of the block. The shops and parklet provide unique and aesthetically interesting improvements to the garage facade, with wooden awnings, bright furniture, sidewalk painting, murals and lush plantings that soften the building.

Garment District Rezoning

The Garment District Alliance, which represents Midtown Manhattan, recently played a leading role in a plan that culminated in a New York City Council vote in December 2018 to remove a neighborhood zoning overlay, releasing millions of square feet of space from outdated, use-restricting regulations. The Alliance’s budget will be increased by $2.5 million for ten years to fund programming that improves quality of life and economic vitality for all in the area.

Homemade In Downtown

Downtown Sioux Falls, Inc. (DTSF) and local advertising agency, Fresh Produce, collaborated to create a comprehensive marketing campaign that featured co-op advertising opportunities for DTSF business members. Strong communication between DTSF, Fresh Produce, and members – as well as support from key stakeholders – made it possible to develop creative that pleased the large majority of members, and led to high satisfaction among participating businesses.

Selden Market

Selden Market is the latest initiative in Downtown Norfolk Council’s Vibrant Spaces program. Located in the historic Selden Arcade that sits between Main and Plume Streets in downtown, Selden Market serves as Downtown Norfolk’s first retail incubator to help new and emerging businesses get established by providing six-month leases with significantly reduced rents.

Michael Berne Master Talk

Michael Berne is one of North America’s foremost experts in Downtown and Main Street retail. As President of MJB Consulting (MJB), he has worked in cities and towns across the U.S., Canada and the U.K., and he has also spoken and written extensively on the subject. He is currently penning a chapter to a forthcoming volume on Suburban Downtowns and writing a book on “A New Retail Paradigm for the City Center.”

Larisa Ortiz Master Talk

Larisa Ortiz is Principal of Larisa Ortiz Associates (LOA), an award‐winning downtown retail advisory firm, and a Mayoral appointee to the New York City Planning Commission. Since founding LOA in 2008, Larisa has developed retail and implementation strategies for over 200 districts worldwide. Larisa is the author of “Improving Tenant Mix: A Guide for Commercial District Practitioners” (ICSC, 2015) and “Real Estate Redevelopment and Reuse” (IEDC, 2000).

Neighborhood 360°: Planning for the Future of New York City Commercial Districts

In order to begin the deployment of what is now known as N360°, SBS developed a strategic public-private partnership with LISC NYC and Citi Community Development, aided by technical assistance from Larisa Ortiz Associates, to develop an assessment tool and analytical framework — a “Commercial District Needs Assessment” (CDNA) — that would help SBS to engage community partners in evaluating existing conditions and identifying needs of a commercial district.

Holding Back the Tides of Time: How We Deal With Changing Retail Mixes

There is an ever-widening array of policy tools that cities in California and beyond have already implemented or are considering in an effort to regulate retail mixes and slow tenant displacement in rapidly-gentrifying or already-gentrified business districts. With some of these, enough time has even elapsed that we can now start to analyze outcomes.

It Might be All About the Experiences, But Experiences Do Not Pay the Rent

Retail expert Michael Berne, President of MJB Consulting, lays out the fundamentals of experiential retail, its do’s and don’ts, how it works, and how experiences tie in to successful retail. Make sure your downtown retailers are employing the age old strategy of experiential retail in a way that helps boost their business.

Bringing Back Main Streets

A look at historically popular areas that went through an idle period, but have since seen a resurgence through a combination of means (space management, economic development, etc).