The DowntownDC BID worked with its contractor, Cube84, to integrate the BID’s instance of Salesforce-based database to the District of Columbia’s 311, non-emergency hotline. The BID works to monitor elements of public space such as sidewalks, streetlights, and street signs to help ensure they stay in a state of good repair. The BID reports defects in public space to 311 (referred to as cases) and works directly with the city agencies to ensure repairs are made in a timely manner.
FOR Cardiff has struggled to identify its USP and wanted to address this by using one of the city’s best assets to attract new and old visitors, the beautiful arcades. They utilized FC Ambassadors to gather feedback from businesses, researched other independent shopping campaigns, and identified a need to first win-back Cardiff shoppers who were already aware of the arcades and encourage new visitors and customers.
The San Pedro Squared project converted 12 parking spaces in a nearly block-long city-owned garage and five on-street parking spots into four micro-retail shops and the city’s longest parklet. The four shops, collectively called MOMENT, changed the streetscape and feel of the block. The shops and parklet provide unique and aesthetically interesting improvements to the garage facade, with wooden awnings, bright furniture, sidewalk painting, murals and lush plantings that soften the building.