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Advancing Places: AI in Marketing UPMOs

Overview: As artificial intelligence (AI) transforms the marketing landscape, urban place management organizations (UPMOs) face a critical challenge – harnessing AI’s potential while maintaining authenticity and human connection. This webinar, based on IDA’s 2024 Top Issues Council report, will explore how UPMOs can integrate AI tools to enhance efficiency, streamline content creation and analyze data – all without compromising their unique brand voices. Attendees will learn about real-world case studies, the importance of human oversight and strategies for balancing AI innovation with community engagement.

Friday, November 8, 2024 | 12:00pm ET (9:00am PT) 

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Domain: Marketing, Communications and Events

Pricing: IDA Members: Free | Nonmembers: $40

Advancing Places is an online series aimed at empowering IDA members with the solutions needed to address the most critical urban issues of the day. This session will include a moderated Q&A and will be recorded for member and nonmember use in the future.

Speakers:

  • Erin Bush, Director of Marketing & Communications, Hoboken Business Alliance (Hoboken, NJ) 
  • Suzy Changar, Senior Vice President of Marketing + Communications, Hudson Square BID (New York, NY)
  • Ashwin Kutty, President and CEO, WeUsThem Inc. (Halifax, NS) 

Moderator:

  • Carolyn L. Dellutri, CAE, CMSM, CTP, Director of Professional Development, IDA

Learning Objectives:

  • Explore the transformative role of AI in UPMO marketing. 
  • Assess the balance between operational efficiency and authentic community engagement. 
  • Identify key ethical and practical considerations in AI implementation. 
  • Gain insights from real-world case studies and learn from industry counterparts. 

LPM | 1 IDA LPM professionals can earn credit hours for this webinar. More information about IDA’s Leadership in Place Management certification program can be found here.

Speakers

master-talks

Erin Bush

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Suzy Changar

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Ashwin Kutty

More Information

Registration information: When registering for a webinar, please complete the sign-up as yourself and not your organization. If additional staff would like to attend the same webinar, each individual must register as themselves to receive their unique login link. Questions? Email registration@downtown.org.

By registering for this webinar, you are agreeing to IDA Event Agreement and Code of Conduct.

IDA is committed to making our educational sessions accessible to everyone, regardless of ability, and to reasonably accommodating the assistive needs of our members, attendees and partners. We are actively working to increase the accessibility of our offerings. In so doing, we strive to comply with the available standards and guidelines under the Americans with Disabilities Act and related laws to the greatest extent possible. If you are having trouble accessing an IDA offering, or have a question regarding session accessibility features, please contact IDA at registration@downtown.org for assistance.

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For registration assistance or further information, please contact IDA’s registration team.

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