Knowledge Center

Marketing, Communications and Events

Place managers narrate and communicate the identity and outward facing mission of the place to residents, tourists, businesses, and other stakeholder groups, thereby communicating the place’s unique brand. By expressing the identity of the place, the brand should invoke a sense of place, leaving individuals with the intangible feelings that one gets when engaging with the authenticity of the place.

The brand is used to market the place to these various stakeholder groups, attracting and inviting them to live, work, play and invest in the place. A diversity of tactics are used to market a place ranging from events, messaging, online engagement, street-level activation and more.

Street Show Artists Unite for Justice

October 18, 2021 Award

Street Show Artists Unite for Justice was a virtual expansion of our street performance program that produced live streaming shows from our regular slate of street performers, as well as specially recorded and edited “Street Show Gems” that were taped at quintessential locations throughout downtown Minneapolis. Following George Floyd’s killing, all artist payments were matched by Mpls DID contributions to social justice organizations selected by the participating artists.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Virtual First Friday

October 18, 2021 Award

Downtown Ventures’ Virtual First Friday promotion boosted community support for creative-sector retailers affected by COVID-19 closures. When Downtown Colorado Springs’ monthly gallery hop was canceled, Virtual First Friday bridged the patronage gap, pushing online sales as well as social media attention.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

World of Winter

October 18, 2021 Award

The World of Winter Festival is a two-month long festival that takes advantage of Michigan’s cold climate to provide interesting ways for people to experience and enjoy the season. This Festival aspires to make Grand Rapids a more active winter city, making Grand Rapids an active year-round city by hosting all activities outdoors in public spaces. All programming and activities are FREE, socially distanced for these pandemic times and geared for both families and adults.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Creating Confidence for Returning Workers During COVID-19

October 14, 2021 Best Practice

To ensure workers were comfortable returning to the office in the face of the COVID-19 pandemic, the FDBIA worked with our members to develop a Best Practices for Return to the Office report. Advocate for indoor mask mandates, and we created promotional videos about returning to the office and public health measures.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Lift Up Local

October 14, 2021 Best Practice

Lift Up Local is comprised of three smaller projects: Expanding sidewalks, a grant program, and a downtown voucher program. This Best Practices dives into the logistics and details of each component.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Crystal City to National Landing BID Rebrand

October 14, 2021 Best Practice

In 2019, the Crystal City BID expanded its boundaries by 70% and began the process of selecting a new name and brand for the organization. The brand needed to provide a cohesive sense of place that unified the downtown while still highlighting the existing neighborhoods of Pentagon City, Crystal City and Potomac Yard that the BID now encompassed. The BID began a rebrand effort with the design firm Pentagram, but misconceptions around the new name necessitated extensive community engagement.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Halloweek

October 14, 2021 Best Practice

Downtown Vision designed Halloweek as our first foray into holding safe events and promotions during the pandemic. This multi-pronged holiday celebration allowed us to promote and support Downtown Jacksonville’s small businesses and to create socially distanced, family friendly events for Halloween week 2020. Three key elements composed Halloweek: Decorating Downtown, Driving Traffic to Small Businesses, and Creating a Socially Responsible, Family Friendly Event for the Community.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Hero Meals

October 14, 2021 Best Practice

Facing one of the first COVID shutdowns in the country, our restaurants were faced with immediate lost revenues, extra food, and a desire to help those fighting on the front lines of the pandemic. The Downtown Tacoma Partnership stepped in creating a site for people to purchase Hero Meals from downtown restaurants we delivered to the front-line workers keeping our community moving.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Downtown Download Webinars

October 14, 2021 Best Practice

From the start of the pandemic our members, residents, and BID properties were clamoring for reliable information they felt they weren’t getting from existing channels. There was confusion about government relief programs, business shutdowns, liability if someone gets sick, and changes to city permits and fees. So we created a free webinar series that directly connects our audience with top government, public health, and business decision makers.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Curbside Baltimore

October 13, 2021 Best Practice

This program was created, and scaled up quickly, to support local restaurants and retailers during COVID shutdowns in the spring and fall. It had two components: a universal hashtag #CurbsideBaltimore that we created for businesses to promote their pivot in response to COVID, and; a subsidized gift card program for locally-owned shops, restaurants, and makers within our BID. For each $20 gift card purchased, we added an additional $10, giving the purchaser $30 to spend.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!