Knowledge Center

Marketing, Communications and Events

Place managers narrate and communicate the identity and outward facing mission of the place to residents, tourists, businesses, and other stakeholder groups, thereby communicating the place’s unique brand. By expressing the identity of the place, the brand should invoke a sense of place, leaving individuals with the intangible feelings that one gets when engaging with the authenticity of the place.

The brand is used to market the place to these various stakeholder groups, attracting and inviting them to live, work, play and invest in the place. A diversity of tactics are used to market a place ranging from events, messaging, online engagement, street-level activation and more.

Building Brand, Increasing Awareness, Celebrating Diversity: Financial District Online Interview Series

September 28, 2020 Best Practice

The Financial District Online Interview Series was created to leverage the diverse business and employee voices in Toronto’s Financial District to build the district’s brand, increase employee awareness of the Financial District BIA and celebrate the diversity of the area. Rather than create a new marketing/branding campaign, we used the people in the district to build the brand and speak to the strengths of the area while engaging area employees on social media (Twitter, Facebook, LinkedIn).

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Charlotte SHOUT!

September 28, 2020 Best Practice

With more than 175 art, music, food and ideas events offered over 13 days, Charlotte SHOUT! delivered something new and fresh to the city’s residents and visitors. A diverse mix of local artists, musicians, chefs and thought leaders joined renowned international talent to make the festival an unforgettable experience. The event also included unique cultural experiences like a live Indian wedding ceremony, interactive artwork, and community discussion.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Downtown Tempe’s Micro-Influencer Program

September 28, 2020 Best Practice

People assume that to be influential on social media you must have thousands and thousands of followers. However, marketers have discovered that the true effectiveness of influencer marketing comes from engagement. In 2017, the Downtown Tempe Authority alongside Bright Brothers Strategy Group, launched a micro-influencer pilot program in an effort to increase authentic engagement and ramp up BID marketing efforts across the board.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

King of Prussia District’s Restaurant & Retail Week Benefitting Children’s Hospital of Philadelphia

September 28, 2020 Best Practice

In 2014, King of Prussia District launched King of Prussia Restaurant Week. From the beginning, the restaurants insisted that the event benefit the Children’s Hospital of Philadelphia. King of Prussia District facilitated the partnership, creating branding/marketing and getting restaurants involved. In 2018, we launched a corresponding retail event and in 2020, the events grew bigger as we launched the Community Champion program and partnered with the school district.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Merry Madness

September 28, 2020 Best Practice

The first Thursday in December is a BIG night in Portland, Maine, as MERRY MADNESS takes over downtown! This event is Portland Downtown’s signature holiday shopping extravaganza, bringing together 1200 guests and more than 75 participating businesses for an evening of joy and merriment like no other.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Travis Park Holiday Activation

September 28, 2020 Best Practice

The City of San Antonio partnered with The Rotary Club of San Antonio to bring an outdoor ice-skating rink to Travis Park for the 2019 holiday season to help establish the historic Travis Park as a downtown destination for visitors and locals while further promoting activation in public spaces. The City of San Antonio invited residents and visitors to celebrate the holidays at Travis Park with free, family friendly events.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

LCI Tech: Digital Accessibility Toolkit

June 25, 2020 Toolkit

This Digital Accessibility Toolkit outlines how you can design your digital content to be more friendly to individuals with disabilities. Focusing on the types of content and web pages place management organizations produce, this toolkit suggests dozens of easily implementable best practices that will greatly improve the legibility of your content. Find resources to address accessibility challenges with images, multimedia, web forms, social media and more.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Placemaking Summit 2019 Opening Master Talk Presentations

May 26, 2020 Presentation

Campus No. 805 is an award-winning adaptive re-use project that converted a former middle school campus into a mixed-use entertainment experience with multiple local breweries, restaurants, entertainment options and a public green space. Join us as we kick-off the inaugural Place Branding & Placemaking Summit with a multi-stop reception where attendees will get to experience why “school’s out forever” and full-time fun is the new curriculum at Campus No. 805.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Placemaking Summit 2019 Closing Master Talk Presentations

May 26, 2020 Presentation

Closing Master Talk with Rob Robinson, Managing Principal, Urban Design Associates (Pittsburgh, PA), Anna Lowder, Co-Founder, Matter Design Co. (Montgomery, AL), Nick Lasater, Co-Owner & CEO, Rocket City Digital (Huntsville, AL), and Josh Yeager, Co-Founder, Bright Brothers Strategy Group (Philadelphia, PA).

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Strengthen Your BID Through Branding

May 26, 2020 Presentation

How do you brand something as complex as a city? Two BIDs talk through how their successful rebrands not only modernized and unified their identities, amplified the effectiveness of all of the organization’s endeavors, increased the recognition the BIDs got from stakeholders, and saved time and money – but also accomplished something larger. Rebranding positioned both BIDs to move from identifying their communities as a “place” to representing a “destination” – answering the

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!