Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Transformation of 16th Street Mall

May 12, 2020 Case Study

While considered the spine of downtown Denver, by 2016, the Mall’s image had become one of a place overrun by homeless and violent individuals. Comments on social media and media reports led to a general perception that the Mall was lost to crime and homelessness and not a place to visit. However, what most of the public did not realize was that the Downtown Denver Partnership had already been working with stakeholders to develop a Security Action Plan (SAP).

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BID Responses for Emergency

May 12, 2020 Presentation

BID’s play an important role as a liaison between the public and private sector. Downtown stakeholders rely on BID’s to ensure they receive accurate information regarding critical incidents that affect the people working and living downtown. Join this session to hear from subject matter experts about the role BIDs can play in emergency preparedness, planning, response, and recovery. Become a BID with a robust emergency plan and notification system prepared to respond and recover

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What’s Our Real Role With Homelessness

May 12, 2020 Presentation

Work with representatives from Arizona State University’s Watts College of Public Service & Community Solutions to strategize what is truly a BID’s role in homelessness?

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Smart City Frontier

May 12, 2020 Presentation

Cities across the world are becoming “smarter,” integrating technologies that communicate via the Internet of Things (IoT).  What’s on the horizon?  And, what is a district’s role in a burgeoning network of kiosks, cameras, trash compactors, scooters, automated vehicles and more?

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Recruiting, Training, Coordinating Clean Safe Teams

May 12, 2020 Presentation

This session provides a behind the scenes look at what it takes to staff, train and coordinate the work of Clean, Safe & Outreach programs in our dynamic city centers. Discussion topics include data collection, efficiency, building partnerships and creating employee pipelines.

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Managing the Nighttime Economy

May 12, 2020 Presentation

A strong Nighttime Economy is made up of more than just a string of restaurants and bars in close proximity. A variety of experiences must be available in order for districts and communities to encourage visitors to linger and visit multiple entertainment options. However, what is even more vital are the often overlooked things. Discuss how Ops teams provide the foundation through infrastructure and amenity management that encourage strong nighttime economy

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Alley Events & Activation

December 17, 2019 Case Study

Downtown alleys—traditionally characterized as dirty and dark—present a unique opportunity for transforming unusual spaces into memorable public experiences. The Chicago Loop Alliance (CLA) pursued a broad placemaking program to activate underutilized public spaces (such as alleys). Termed “ACTIVATE,” the initiative transforms iconic Loop alleys into pop-up urban experiences. The events feature art, music, and more in unique urban settings.

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Building the Value Proposition of Urban Park Management

November 15, 2019 Presentation

Learn from leading experts in urban park management and improvement projects across the United States. The session will help build your value proposition for enhancing and investing in high-quality public spaces and green space, and in turn building value for the property surrounding your urban parks.

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Transforming Downtown Transit Streets

November 15, 2019 Presentation

Great streets are the hallmark of successful cities. In cities that lack underground rail, surface street buses are the lifeblood of downtown mobility, and one or two streets can act as dedicated busways. In addition to carrying people to and through downtown, these transit streets are also important pedestrian corridors. Learn how Denver, Minneapolis, and Seattle are reinventing the way they do transit and manage their transit streets.

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Surviving the Retail Apocalypse: Designing Storefronts that Sell

November 15, 2019 Presentation

While retail retreat dominates the headlines, examples abound of innovation in storefront design, visual merchandising and unique experience for customers. This panel will demonstrate components of storefronts to help them sell – from doors and windows, to lighting, visual merchandising and more. Innovative approaches to design will be highlighted including activation of vacant storefronts and the public realm around them, and creative approaches to funding projects.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!