Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

The Power of Partnerships in Challenging Times

September 28, 2020 Best Practice

The collaboration between two CCID departments, Social Development & Urban Management and Khulisa Social Solutions (KSS), a main NGO partner in the city centre which provides work-based opportunities for street people featuring stipends, social services, training, and administrative support. CCID connected known homeless individuals on Long Street, an iconic corridor in Cape Town, with KSS to curtail social problems wheelie bin scavenging or aggressive panhandling.

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The Rail Park: A Railroad and Neighborhood Story Wall

September 28, 2020 Case Study

The Rail Park is an adaptive reuse of the Reading Viaduct, once used by the Reading and Pennsylvania Railroads, and a hub for hundreds of rail lines. At the entrance to the park is an 80-foot long “ghost map” wall that provides a dramatic visual reminder of what this industrial neighborhood once was, and the fascinating stories and significant architecture that merited its placement on the National Register of Historic Places.

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Travis Park Holiday Activation

September 28, 2020 Best Practice

The City of San Antonio partnered with The Rotary Club of San Antonio to bring an outdoor ice-skating rink to Travis Park for the 2019 holiday season to help establish the historic Travis Park as a downtown destination for visitors and locals while further promoting activation in public spaces. The City of San Antonio invited residents and visitors to celebrate the holidays at Travis Park with free, family friendly events.

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Placemaking Summit 2019 Opening Master Talk Presentations

May 26, 2020 Presentation

Campus No. 805 is an award-winning adaptive re-use project that converted a former middle school campus into a mixed-use entertainment experience with multiple local breweries, restaurants, entertainment options and a public green space. Join us as we kick-off the inaugural Place Branding & Placemaking Summit with a multi-stop reception where attendees will get to experience why “school’s out forever” and full-time fun is the new curriculum at Campus No. 805.

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Placemaking Summit 2019 Closing Master Talk Presentations

May 26, 2020 Presentation

Closing Master Talk with Rob Robinson, Managing Principal, Urban Design Associates (Pittsburgh, PA), Anna Lowder, Co-Founder, Matter Design Co. (Montgomery, AL), Nick Lasater, Co-Owner & CEO, Rocket City Digital (Huntsville, AL), and Josh Yeager, Co-Founder, Bright Brothers Strategy Group (Philadelphia, PA).

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Standout Place Branding

May 26, 2020 Presentation

Change is constant in our line of work, and when change continually occurs in urban places and spaces, the stories that we tell about them must hold true. But how do you change the narrative of place and what does that entail? For urban place managers, branding a district / place conjures more questions than answers: how much will it cost? How many stakeholder groups do we need to involve and who? How long will it take? What are we actually branding? What is our brand? Will this even make a

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Sharing Revenues and Increasing Tourism

May 21, 2020 Case Study

After years of discussion between local property owners, the City and the DCCP, a permanent stage was created. The stage is a result of a cost-sharing agreement between the City of Chandler and the DCCP. The City of Chandler’s maximum contribution was $250,000 for the project, and the DCCP’s contribution was $100,000. The DCCP’s contribution will be paid back to the City over a five-year period. The City will pay 25 percent of all stage rental fees to the DCCP for a period of 10 years.

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Leasing a City Building to the BID as a Multi-Use Space

May 21, 2020 Case Study

For the Bixby Knolls BIA, the EXPO building is their festival grounds, their office, and a resource they use for activations and community programming that draw people out of their neighborhoods and into the heart of the district.

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Nighttime Economy Infrastructure Planning Guide and Checklist

May 19, 2020 Case Study

A checklist of priorities a BID should have in mind at various stages of the development of a nighttime economy.

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New Development Meets a Neglected Neighborhood

May 18, 2020 Case Study

Congress Heights Community Training and Development Corporation developed a framework for investing in a place-based inclusive economic and social development strategy centered around Congress Heights. It was built on extensive community engagement with a broad variety of stakeholders, from large developers to local youth, to city economic development officials, to local civic association members and more.

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