Knowledge Center

Public Space Management and Operations

Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.

Vanier HUB

September 29, 2023 Award

The Vanier HUB placemaking project activated an underused parking lot adjacent to the Mainstreet. By creating this one-of-a-kind community and arts space, the first of its kind in Ottawa, the ZAC Vanier BIA invited people to come rediscover Vanier – a community previously known for poverty and crime.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Winthrop Family Historical Garden

September 29, 2023 Award

Twenty years after the original dedication of the Winthrop Family Historical Garden, the garden had become overgrown and was not serving the community in the way it was originally intended. Made possible through city grant funding, Uptown United was able to oversee a complete garden renovation to better align with current community needs.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Baird Urban Sports Park

September 22, 2023 Best Practice

The Baird Urban Sports Park was created to capture downtown Louisville’s urban experience and historic character while expanding and reimagining its use. What was an underutilized and undeveloped 20,000 square-foot vacant lot in the heart of downtown is now a public urban sports park, intended to encourage public community use through open play hours, and offer a unique downtown experience.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Community Engagement Team

September 22, 2023 Best Practice

The Community Engagement Team (CET) is a unique, business-led outreach team that provides rapid response support and intervention for non-violent crisis situations and traditional street outreach services in Downtown Toronto, Ontario, Canada. The CET partners with Toronto Police to divert vulnerable individuals from the criminal justice system and into local community support programs.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Bloor-Annex BIA Parkettes

September 22, 2023 Best Practice

Four parkettes, situated at five-minute walking intervals from one another, transformed what was formerly underutilized and impervious areas in the Bloor-Annex neighbourhood into dynamic public amenity spaces. The collaborative and cross-disciplinary approach to the project helped incorporate new methods and techniques into the design process that highlight’s Bloor-Annex’s uniqueness.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

Advancing Places: Urban Acupuncture & the Archaeology of Local Knowledge

May 23, 2023 Webinar

Within the realm of placemaking, there are many techniques and strategies to use to improve the quality of life, well-being, and health of people living, working, and visiting downtowns around the world. This webinar explores two case studies, demonstrating innovative and out-of-the-box solutions hoping to inspire others to create their own placemaking projects and programs. We will explore urban acupuncture, a process consisting of small-scale interventions that serve as a catalyst.

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Advancing Places: Talking Trash Part 2, Collective Composting in your District

May 23, 2023 Webinar

In July 2022, IDA presented part one of Advancing Places: Talking Trash Recycling and Compacting where we explored recycling, managing ambassadors and clean teams. Join IDA and the US Composting Council along with two of their members for part two where we will learn about the importance of composting in cities, neighborhoods and downtown districts.  We will learn about the latest trends in composting and how to go about setting up a program.  

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Public Safety Initiatives

May 22, 2023 Publication

Clean and Safe has long played a central role in place management, but public safety has taken on increasing importance amidst the protracted return to work, increases in homelessness, and efforts to square law enforcement practices with demands for social justice.

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Placemaking & Operations Gone Wrong!

May 18, 2023 Presentation

Learn from numerous practitioners working in the areas of placemaking and operations when their best laid plans just didn’t go the way they wanted.

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!

The Surprise & Delight of Placemaking

May 18, 2023 Presentation

Placemaking and activations can take many shapes and forms. Join this session to learn from seasoned professionals with a wide range of experience activating public spaces. With a focus on producing unique urban experiences and animating streets, parks, and public spaces, these panelists work to create opportunities for pedestrians to engage with public art, performances and events. Learn about their audiences and how they determine when and where to produce different activations

We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!