Knowledge Center
Public Space Management and Operations
Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.
Reclaiming Our Public Spaces, Post Pandemic
This session examines how cities are reclaiming public spaces after two years with little to no programming and activation. Learn from seasoned professionals’ experiences and creative approaches to breathing new life into the public realm as cities look to reengage with their residents and visitors and recover economically.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
A Tale of Two Ambassador Programs
In 2022, San Francisco granted $20M for two radically different ambassador programs poised to meet distinct needs exacerbated by the pandemic. One program inspires pride and hospitality as hosts to tourists across various districts. The other partners a business association with a unique social enterprise to radically transform some of the most challenging blocks in the nation. Download this presentation from team supporting the launch, scalability and management of both programs.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
A Tale of Three Cities Fueling Recovery
This presentation focused on three cities (San Francisco, Berkeley, and Los Angeles) and how they identified challenges the pandemic presented to their downtowns and strategies being implemented to fuel the recovery. Challenges include the increase of homelessness and violence related to the civil unrest; lack of pedestrian traffic and downtown workers; and the role safety, security and cleaning played during the pandemic. Learn what strategies were implemented and positive outcomes
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
Homelessness and Mental Health in Reno, NV
This presentation covers the concept of the new Nevada CARES Campus, which provides shelter for 600+ individuals plus a unique safe camp with over 50 mod pods. It will explain the obstacles and challenges Washoe County and the City of Reno had to navigate to build and staff the facility. In addition, two other projects are included: Hope Springs, and the Village on Sage Street.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
The Rise of Parklets
COVID forced diners outside and now many downtowns are exploring ways for the outdoor dining experience, via parklets, to become permanent. This presentation explores the process of finding the balance between creating a cost-effective and inviting space and needed government guardrails to ensure safety and access. Many see this emerging experience as a way for restaurants to survive economically and meet the growing customer desire.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
Advancing Places: Embedding Public Safety in UPMOs
Listen to place management professionals from Downtown Dallas, Inc. and Minneapolis have a conversation on UPMO Public Safety efforts, centered on IDA’s recently published research brief.
Read MoreAdvancing Places: Public Safety Roundtable
Public safety has always been at the forefront of the work of UPMOs. The reality and perception of crime in dense urban districts continue to impact the return of workers and vibrancy in the urban core. IDA is inventorying best practices and trends and will publish findings from this discussion and other data collection. Participants will be split into breakout rooms to maximize discussion time. Please note: the breakout rooms of this discussion were not recorded.
Read MoreBreaking Barriers: Innovative Approaches to Greening
Greening is a challenge for many cities. UPMOs can propel greening efforts forward through capital expenditures, public-private partnerships and property owner engagement. This session will explore innovative approaches to installing green infrastructure in downtown right-of-ways, when traditional options have been exhausted. Solutions include leveraging public-private partnership, reimaging the public realm and doing a complete and total overhaul.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
Reimagining Outdoor Dining and Public Space
Discover how a downtown pedlet program in Montana and streeteries in Maryland promoted local placemaking efforts, created public spaces, and spurred an outside dining movement that increased business revenue, supported local business, and created jobs. Attendees will gain the knowledge of how to establish these programs in their communities, learn of the wider economic impact in a downtown commercial district and how these can be viable tools in the post-pandemic recovery process.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
Providing Value to Stakeholders through Curated Experiences
Dive into what makes a memorable experience and ways to drive value for local businesses through a curated passport platform. From identifying your assets to thinking about all aspects of your downtown experience, level up your programming with these unique tips. Learn how Tampa has driven measurable spending and supported local economic growth through their downtown passport program.
We’d love for you to see this member-only resource to help make a difference in your district. Make sure you are logged in or join IDA to learn more about how members get sh*t done!
