Public Space Management and Operations
Operations of a place requires the daily management of the physical space, whether publicly or privately owned, that encompasses cleaning, beautification, wayfinding, infrastructure maintenance, outreach, green space, and parking. Place managers address both the actual and perceived safety and security issues of a place by providing services, outreach and facilities. Place managers foster relationships with local and regional providers to share resources and information with the goal of cultivating safe and vibrant communities. Clean and safe teams have evolved within some districts to include engagement and intervention for those in need within our urban places.
Radical Welcoming: Staffing Public Spaces for All
In the face of increases in economic segregation, social isolation and distrust across the U.S., downtown leaders in Akron and Memphis see public space as a solution. Learn how practitioners in these two cities are pioneering new ways to staff and operate networks of civic assets that are truly welcoming to people of all backgrounds and cultivate civic trust.
One Person at a Time: A Different Approach to Homelessness
Homelessness is a challenge which does not discriminate based on region, culture, language or creed. It is a human challenge with complexities, which demand a detailed and thoughtful response. Urban place management organizations, while not social service or law enforcement, have been trying to find their role in providing help and balancing the needs of the individuals experiencing homelessness with the expectations of downtown businesses, residents, property owners and visitors.
A New Decade of Upward Mobility for Placemaking Ambassadors
In this new decade of placemaking, equity and upward mobility, opportunities should exist at all levels in the urban place management industry. This session addresses development opportunities and how organizations can actively engage and take a fresh approach to workforce development for frontline staff. We will discuss how the DowntownDC BID secured a grant to train and hire 23 ambassadors with employment challenges.
How Investments in Arts Vibrancy Drive Economic Vibrancy
How can the arts act as a catalyst for economic development? What are the factors that drive a vibrant arts sector? This session will explore how arts vibrancy evaluations can steer investments in economic development to improve lives and the economy. Join speakers as they discuss the economic contributions of the arts in diverse communities and study cases of the arts driving business development.
Place Leadership Network: A Brave Experiment in Equitable Place Management
In 2019, eight place-management groups in the Boston area —from BIDs to main streets to conservancies— began a year-long journey of leadership development, capacity building and learning from one another. In a region grappling with environmental resilience and social inequity, this cohort of place managers is working together to make and keep public places vibrant, creative and inclusive.
Health and Safety in the Public Realm: Frontline Staffing
The COVID-19 pandemic and public protests have put additional pressure on clean and safe teams to consider higher levels of cleanliness and safety unlike anything they have dealt with before. Join operations professionals to discuss keeping frontline staff and the public realm clean, safe and healthy.
Shock Absorber: Bouncing Back from Major Crises
2020 may be the year that tested our fortitude more than any other in a generation. Beyond COVID, it seems that downtowns everywhere have become the epicenter for other shocks such as environment damage, economic impacts and social unrest. Join the conversation as we explore how communities in different contexts have responded to various shocks to their system and how they built back stronger.
Rising to the Occasion: Operational Insights to Crisis Management (Block by Block)
Discussion on the pandemic, social unrest and natural disaster response.
Placemaking & Events Roundtable
Has the pandemic paused your district’s placemaking and public events or have you been able to adjust to the new realities of physical-distancing and face-coverings? This roundtable conversation will focus on sharing new ideas and necessary innovations for pandemic-era placemaking and public events.
Carol Coletta Master Talk
Carol Coletta leads the relaunch of Memphis River Parks Partnership, a nonprofit developing, managing and programming six miles of riverfront and five park districts. Previously, she led the two-year start-up of ArtPlace, a unique public-private collaboration to accelerate creative placemaking in communities across the U.S. and was President & CEO of CEOs for Cities for seven years.