Communications

Raising BIA Awareness: #BIAweek Twitter Chat

The Toronto Association of Business Improvement Areas (TABIA) and the City of Toronto’s BIA Office worked together to declare “BIA Week” in the City of Toronto for January 29 – February 2, 2018. The goal of the event was for Toronto BIAs to educate Councilors, City Staff and the public about what BIAs are and how they contribute to Toronto. This included information displays and decoration in the City Hall rotunda for the week and a reception hosted by TABIA with City Councilors and Staff.

Top Issues Council: Place Branding – How to Brand and Market Your District

Each downtown and urban district is unique and offers different experiences. More than just a logo, tagline or marketing campaign, place branding identifies and distills a district down to its core identity and sense of place. The IDA Place Branding Top Issues Council has developed this report as a guide for urban districts to evaluate different tools and approaches for their own place branding efforts. Learn best practices and strategies to brand and market your district.

Internet VS IRL, and the Power of FOMO

Events can be a significant and reliable strategy for attracting people to downtown. The panelists share their strategies and marketing tactics to put on successful events.

South Side Pittsburgh Advisory Panel: Mission Update and Solving Community Challenges

IDA’s Advisory Panels are a time-tested way to explore new ideas, solve difficult problems, and rally the board, staff and community around priority projects or topics. This panel focused on creating a strategic framework for the South Side Local Development Company, assessing the viability of an improvement district, and providing expert insight on best practices for economic vitality. The report details the panel’s findings and recommendations.

User-Tailored Tracking: From Data Collection to Stakeholder Presentation

Urban district management organizations do not always have technology staff capable of in-depth analyses and database development; if they do, they might collaborate with less tech-savvy partners who are responsible for data collection and tracking. This presentation explores simple and creative methods of collecting and sharing data that can be tailored to the individual user, while holding the safety and security of sensitive data to high standards.

Engaging Millennials and Shoppers in the Digital Age

Millennials have built a reputation as the digital generation and although convenience and price are critical to keeping these customers, their spending patterns and lifestyle preferences suggest they also place value on personalized experiences and brand authenticity, both, in-store and online. This session brings together experts in the field of downtown marketing, website development, and Facebook marketing science to share best practice on successful downtown and small business marketing.

Active Threat Preparedness for your District

Lessons from previous active threat events illustrate the need to build a more comprehensive approach beyond the average 15 minutes it takes for the perpetrator to be neutralized. Pre-event, immediate response, and recovery activities need to be more thoughtfully considered to fully grasp the complex and dynamic nature of the spectrum of active threat events. This presentation will explore elements of an active threat event.

If You Build It, They Won’t Necessarily Come: Re-Shaping The Narrative of a Place

After years of work, your place is improving: business is good and streets are clean. But old reputations die hard, and problems remain framed a certain way. What if we want people to see places, problems and possibilities differently? Hear diverse places share how they used public space management, programming and public-private partnerships to change the narrative, and offer for discussion and commentary the perception or problem you want to change.

Downtown Districts at the Table: Top Safety Topics of 2017

Every thriving downtown community requires public safety. As downtown centers become re-populated with residents crime has shifted to include dangerous behaviors. Police forces have been thinning and patrols may not be as commonplace. More city centers are destinations for major events, which may also make them targets. How do districts plan for public safety? As a part of IDA’s Top Issues Council, the Safety & Security team explored this topic and more.

Mapping Authenticity: Contemporary Mapping

Maps are the primary way that we orient ourselves to places. But they aren’t neutral: by highlighting some features while obscuring others, they are powerful tools for making meaning. Today, civic data and mobile technologies give us unprecedented control over visualizing place — and new ways for telling authentic, place-based stories.

Become a Local Partner with Google

The mission of Google’s Get Your Business Online program is to help every business be found by every customer looking for them online. Learn how you can partner with Google to help the small businesses you work with in your community, using resources, trainings, gear and one-on-one help from the Google team, all completely free of cost.