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69th Annual Conference & Marketplace

The International Downtown Association and co-host, Chicago Loop Alliance, will present the 69th Annual Conference & Marketplace in Chicago, Illinois, on October 4-6, 2023. Over 1,400 inspired leaders shaping cities around the globe will convene and discuss emerging trends in place management and walk away with solutions to apply in their respective cities. Attendees will gain actionable insights and tools to help strengthen vital urban centers and commercial neighborhoods. 

The 2023 conference, themed Community, Culture & Commerce, embodies the work of place managers – from implementing and nurturing public-private partnerships to recognizing a city’s unique customs, traditions, and heritage and acknowledging how commerce is the main driver for districts globally.  

Chicago provides the perfect backdrop for this year’s conference. Its iconic downtown features rich public art, entertainment, dining, shopping, cultural attractions, nature, business and residents in a harmonious multi-use setting. Attendees will get to know many of Chicago’s 77 neighborhoods and the surrounding area so come ready to experience this world-class city. 

Master Talks

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Jahmal Cole

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Lori Healey

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Darlene Jackson aka DJ Lady D

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Mayor Brandon Johnson

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Paul R. Levy

master-talks

Mary Ludgin

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Joy Shigaki

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Robin Rue Simmons

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Leon I. Walker, Esq.

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Dwight White II

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Vincent-Ray Williams III

Conference Details

The 2023 Annual Conference & Marketplace will be held at the Palmer House, a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603, U.S. and at various other locations throughout Chicago. 

This year’s conference co-host, Chicago Loop Alliance, creates, manages and promotes positive and inclusive programs that attract people to the Loop and accelerate the economic recovery of the third largest city in the United States. Named “Best Big City in the U.S.” (Conde Nast Traveler) for an unprecedented sixth year in a row; “#2 best city in the world” (Time Out); and the fastest-growing residential downtown in the country (U.S. Census Bureau), Chicago provides the perfect backdrop for this year’s conference. The iconic downtown features rich public art, entertainment, dining, shopping, cultural attractions, nature, business, and residents in a harmonious multi-use setting. Learn more about the Chicago Loop, and begin your travel planning at LoopChicago.com.

Get social! What questions will you come ready to ask? Share them on Twitter, Facebook or LinkedIn using #IDACHI23. Members can log in to IDEA Connection, IDA’s online virtual community to connect with peers, share best practices, and exchange ideas before meeting up in Chicago. Learn more and log in here. 

Online registration for the 69th Annual Conference & Marketplace is now closed. To register for the conference or to add tours and workshops to your registration, please visit IDA on-site at Registration Bays (4th Floor) at the Palmer House, a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603, U.S., during the following times (below listed times are Central Time):

  • Tuesday, October 3, 2023 | 2:00pm – 6:00pm
  • Wednesday, October 4, 2023 | 7:30am – 5:30pm
  • Thursday, October 5, 2023 | 7:30am – 5:30pm
  • Friday, October 6, 2023 | 7:30am – 3:30pm

Current registration prices are:

IDA Member Price: $975 (U.S) | $780 (Canada) | $700 (International)
Nonmember Price: $1,175 (U.S) | $960 (Canada) | $880 (International)
*One-Day Only Price (Wednesday, Thursday or Friday): $475
**Guest Price: $250 (a la carte prices available below) 

View a full schedule of rates and deadlines. All late rates below are in USD. 

By registering you are agreeing to IDA Event Agreement and Code of Conduct and IDA Attendee Assumption of Risk, Waiver and Release Form. 

We would like to make the registration process for the 69th Annual Conference & Marketplace go as smoothly as possible. In order to register for the conference, you need to either have an account in IDA’s database or you must create one. If you previously registered for an event, you should have an account in the database. For instructions on logging in to your IDA account, please visit the downtown.org Guide. 

The full registration fee includes General Sessions with Master Talks, Breakout Sessions, admission to Marketplace, receptions (2), refreshment breaks (4) and lunches (2). Pre-conference workshops and tours are available for an additional fee (see program for fees). Advance registration is not required for General or Breakout Sessions, Service Advisories or Lunch & Learns. 

*The one-day registration fee is available for one single day only. The fee includes access to one day of Plenary Sessions with Master Talks, Breakout Sessions, admission to the Marketplace, refreshment breaks (2), lunch and/or reception scheduled for the day of your attendance. Tours on the day of your attendance are available for an additional fee (see program for fees). Single day registrants are not eligible to attend activities outside their selected day. Should you choose to attend more than one day, you must purchase a full registration. Advance registration is not required for General or Breakout Sessions, Service Advisories or Lunch & Learns. Currently, single day rates are not available in the online registration system. If you are interested in registering for one-day only (Wednesday, Thursday or Friday), please contact IDA at registration@downtown.org for assistance. 

**The guest fee of $250USD includes receptions (2) and lunches (2). Attendees may purchase a ticket for a guest for a single reception only (opening or closing) and/or both receptions (opening and closing). The fee is $50USD per guest reception ticket. Tours are also available for an additional fee for registered guests (see program for fees). The guest fee does not include session attendance. Currently, guest rates are not available in the online registration system. If you are interested in registering a guest, please contact IDA at registration@downtown.org for assistance. 

Student Registration: IDA is offering a student rate of $149USD for the 69th Annual Conference & Marketplace. If you are currently a student at a university or a college (graduate or undergraduate degrees), email registration@downtown.org for assistance in registering to attend the conference at this special rate which includes a one-year student membership to IDA. Registration for students will close on September 20, 2023. Please include a copy of your valid student ID card (including dates) or a current enrollment letter. 

Payment Methods: For your convenience, payments may be made by Visa, MasterCard or American Express. Should you need to pay by check or ACH, you will not be able to complete registration online. Please email registration@downtown.org for assistance. 

Cancellation Policy: Written notice of cancellation is required. Cancellations received via email by Wednesday, September 13, 2023 will receive a refund less a $100 processing fee. Refunds will be processed approximately 30 days after the event. Cancellations received after September 13, 2023 will not be refunded. Please email the cancellation notification to the International Downtown Association by emailing at registration@downtown.org. 

Substitutions: Substitutions of complete registrations (including tours and workshops) are gladly accepted prior to the event start date. Please submit a written request to registration@downtown.org before October 3, 2023 at 3 pm ET to complete your substitution. Only one substitution is permitted per original registrant and must be transferred to an individual in your organization. The individual submitting the substitution request is responsible for all financial obligations (any balance due) associated with that substitution. 

Outstanding Balance: Please note, if you have an outstanding balance for this event and/or tour(s), you will not receive your badge on-site or be allowed to attend tours until payment is received. Please contact registration@downtown.org prior to your arrival on-site to pay your outstanding balance. 

Adding a Pre-Conference Tour, Pre-conference Workshop, Pre-conference Day Trip or Mobile Tour: Please note, the pre-conference tours, pre-conference workshops and mobile tours sellout quickly and are booked on a first come, first served basis. Therefore, it is advisable to add these items at the time of your conference registration. If you are registering for someone else or a group, please find out their selection prior to registering them. Although each person within the group can purchase a tour or workshop after they have been registered, they run the risk of the tour or workshop no longer being available. 

If you have already registered for the conference and would like to add a workshop or tour, you can add it directly from your individual profile. Please note, authorized users cannot log back in to add a tour to someone else’s event registration. You must be logged in as the individual wishing to purchase the tour. After logging in, click on the “Purchases” tab. On the left-hand side will be an option for “Events.” From there, you should have listed the Annual Conference & Marketplace; click on the “Details” button next to that listing. Once you are on your registration profile, there is an “Add Session” button on the right-hand side. This will allow you to add other options to your cart and check out the same way you registered. 

Pre-Conference Tour, Pre-conference Workshop, Pre-conference Day Trip or Mobile Tour Cancellation Policy: Tours may be canceled without penalty prior to Wednesday, September 13, 2023. After September 13, 2023, no refunds will be given on pre-conference tours, pre-conference workshops or mobile tours.  If you are planning to cancel your tour or workshop, please email registration@downtown.org. 

HAMILTON Cancellation Policy: This event is nonrefundable. 

Not already a member of IDA? Register at the member rate by joining today! Contact Customer Service to complete enrollment. 

Group Pricing: Groups of four or more individuals from the same organization receive an additional 10% off their group registration. Each person being registered within a group must be from the same organization or company to qualify for the group pricing. The registration system will automatically apply the savings during the group registration process. NOTE: A minimum of four individuals must be registered at the same time. If less than four register, you CANNOT register the fourth person at a later date to receive the group pricing. This group pricing only applies to full conference registrants and does not include tour or mobile tours.  

Experience a worldwide cultural phenomenon with your place management friends and colleagues while in Chicago! This award-winning smash hit musical performance comes complete with an IDA exclusive Q&A with one of the actors immediately following the show.  

HAMILTON is the story of America then, told by America now. Featuring a score that blends hip-hop, jazz, R&B and Broadway, HAMILTON has taken the story of American founding father Alexander Hamilton and created a revolutionary moment in theatre—a musical that has had a profound impact on culture, politics, and education. With book, music, and lyrics by Lin-Manuel Miranda, direction by Thomas Kail, choreography by Andy Blankenbuehler, and musical supervision and orchestrations by Alex Lacamoire, HAMILTON is based on Ron Chernow’s acclaimed biography. It has won Tony®, Grammy®, and Olivier Awards, the Pulitzer Prize for Drama, and an unprecedented special citation from the Kennedy Center Honors. The show’s runtime is 2 hours and 45 minutes including an intermission.  

The James M. Nederlander Theatre (24 West Randolph Street, Chicago, IL 60603) opened to much fanfare on May 8, 1926, and was one of the first motion picture palaces designed to create a complete experience for the theatre patron. To this day, the décor is a virtual art museum including large mosaics and an inner foyer with elephant-throne lighting. 

If you are an authorized user for your organization, you will see a screen with a choice of who you are purchasing for (yourself or your organization). Please select purchase for yourself since tickets will be placed under the name of the purchaser for pick-up. If you are not an authorized user for your organization, you will automatically see the purchase screen. Click “Review & Checkout” and be sure to provide your cell phone number. On the next screen, you can click the arrows in the quantity box to adjust the number of tickets you would like to purchase. Click “Update Cart” and then “Checkout.” Provide payment information (make sure the billing address matches your credit card statements).  You will be asked for a shipping address by the system, but please note, tickets will NOT be shipped. They will be available for pick-up between 2:00–5:30 pm CT on Tuesday, October 3, 2023 at the IDA registration booths in Chicago, Illinois. 

HAMILTON is now sold out.

Know before you go! Find information about the theater policies and procedures here.  

*The performance begins at 7:30 pm CT on Tuesday, October 3, 2023, and has a run time of 2 hours and 45 minutes including an intermission. There will be an exclusive cast member Q&A following the show that will end at approximately 11:00 pm CT. 

**This event is nonrefundable. If you have any questions or concerns, please contact the International Downtown Association by emailing registration@downtown.org. 

***Tickets will be available for pick-up between 2:00–5:30 pm CT on Tuesday, October 3, 2023, at the IDA registration booths at the Registration Bays (4th Floor) at the Palmer House, a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603. Tickets will be under the name of the purchaser.  Please note that seat selection by the purchaser is not available for this performance. A block of seating in the orchestra section has been obtained for IDA attendees. IDA will make every effort to ensure that groups sit together but cannot guarantee specific seat placement. 

Additional IDA rooms have been secured at the Hyatt Regency Chicago, 151 East Wacker Drive, Chicago, Illinois, United States, 60601, which is approximately a 15-minute (0.7 miles) walk from the host hotel. Currently, rooms are sold out on certain nights at the Hyatt Regency Chicago. Based on availability, you may reserve your room online by using this link or call hotel directly at (312) 565-1234 and reference Group Code “G-JIND.”

Hyatt Regency Chicago is the largest hotel in downtown Chicago on the river. A gateway to the city’s top attractions, hotel guests enjoy a walkable location and easy access to Millennium Park, Chicago Riverwalk, the Magnificent Mile and Lake Michigan.

The official conference accommodations will be at the Palmer House a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603, U.S. Currently, rooms are sold out on certain nights at the Palmer House. Based on availability, you may reserve your room online by using this link. Select “Make A Reservation.” Note: you must make one reservation at a time.  You may also call the hotel directly at (312) 726-7500 to confirm if a room is available under the IDA room block as there could be cancellations. Reference “IDA” as the group code.

About the Palmer House, a Hilton Hotel 

A timeless Chicago hotel, Palmer House offers historic charm with hip conveniences, comprehensive amenities and gracious service. In recent years, this historic Chicago hotel has undergone a $170 million renovation to ensure that it includes all the conveniences and comforts the 21st century guest expects while also preserving significant history. Clearly “the Chicago hotel the world knows best” has positioned itself for the next era in downtown Chicago accommodations–and the next generation of Palmer House Hilton with a hip and historic outlook. Palmer House, a Hilton Hotel is a member of Historic Hotels of America®, the official program of the National Trust for Historic Preservation for recognizing and celebrating the finest historic hotels across America. The Palmer House, a Hilton Hotel, is located at 17 East Monroe Street, Chicago, Illinois, 60603. 

Don’t be Scammed by Third Party Housing Companies

The official hotel is listed above. Please beware of other companies soliciting hotel room “deals” over the dates of the Annual Conference & Marketplace. Third party housing companies typically offer a higher rate than the official block rate. These companies’ cancellation policies are often harsh and unforgiving. IDA is not working with any third parties to offer attendees accommodation. If you receive a solicitation and are unsure whether or not it is legitimate, please contact Lul Teklit at Lul@downtown.org.

Located in the third-largest city in the country, O’Hare and Midway International Airports are vital to the economy, bringing in over 2 Million Metric Tonnes (equivalent to over 4 Billion lbs) in 2022, most of which are imported goods coming from different countries around the world. To learn more about O’Hare and Midway International Airports, click here.

If travelling by taxi, a ride downtown takes 20-40 minutes, depending upon the time of day. An average fare from O’Hare to downtown Chicago is $35-45, while an average fare from Midway is $30-40.

The Chicago Transit Authority (CTA) operates trains from O’Hare to downtown Chicago for $5. The trip takes approximately 45 minutes, which is far quicker than taxis or bus transfers during peak traffic times. The CTA Blue Line station is accessible via O’Hare’s lower level in Terminal 2 and is the easiest and most affordable way to get to/from O’Hare.

The Orange Line station can be found east of the terminal building at the Midway Transportation Center. Follow signs for CTA Trains or Trains to City to locate the station, via a walkway. From Midway Airport to downtown Chicago the train takes approx. 25 minutes and the fare is around $2.25.

IDA is committed to making our educational sessions accessible to everyone, regardless of ability, and to reasonably accommodating the assistive needs of our members, attendees and partners. We are actively working to increase the accessibility of our offerings. In so doing, we strive to comply with the available standards and guidelines under the Americans with Disabilities Act and related laws to the greatest extent possible. If you are having trouble accessing an IDA offering, or have a question regarding session accessibility features, please contact IDA at registration@downtown.org for assistance.

Who attends the IDA conference? IDA conferences are designed to meet the needs of professional place managers from downtown organizations, city agencies, municipalities and private-sector companies. Content is designed for every level of the profession, from executives to associates.  

Where is the conference located? The Palmer House, a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603, U.S., and at various other locations throughout downtown Chicago. Select preconference and mobile tours will be held off-site; those location details will be noted in the program. 

Are meals included? For each full day of the conference (Thursday and Friday), a morning continental breakfast and lunch will be included. Dinners are not included, but IDA and Chicago Loop Alliance will provide a locally curated list of dinner options. 

Is there a dress code? While there is not a specific dress code for the conference, most attendees choose to dress between business and business casual. Individual events (tours, receptions, etc.) throughout the conference may specify and require a certain dress code. Those events will be noted. 

Will there be wi-fi at the conference? There will be wi-fi available for IDA attendees at the Palmer House, a Hilton Hotel 

How do I get to the hotel from the airport? If travelling by taxi, a ride downtown takes 20-40 minutes, depending upon the time of day. An average fare from O’Hare to downtown Chicago is $35-45USD, while an average fare from Midway is $30-40USD. The Chicago Transit Authority (CTA) operates trains from O’Hare to downtown Chicago for $5USD. The trip takes approximately 45 minutes, which is far quicker than taxis or bus transfers during peak traffic times. The CTA Blue Line station is accessible via O’Hare’s lower level in Terminal 2 and is the easiest and most affordable way to get to/from O’Hare. The Orange Line station can be found east of the terminal building at the Midway Transportation Center. Follow signs for CTA Trains or Trains to City to locate the station, via a walkway. From Midway Airport to downtown Chicago the train takes approx. 25 minutes and the fare is around $2.25USD. 

Do you have a map of Chicago? Explore the best the city has to offer in the official downtown of the city. Chicago Loop Alliance’s website offers things to do, shop, eat, drink and more. Visit their website to explore more and find interactive maps. Click here to view a map of Chicago’s Special Service Areas (SSAs). 

The Annual Conference & Marketplace of the International Downtown Association is the signature gathering of inspired leaders who are shaping cities around the globe. This is the premier event for urban place management professionals to discuss industry trends, share best practices and learn the latest tips of the trade. 

What we heard: 

  • “The IDA conference is an outstanding opportunity to gain expert knowledge and learn from other communities. It is a ‘must-attend’ event for all urban management professionals interested in how to ensure a bright future for our ever-growing cities.”  
  • “This conference was educating, refreshing and inspiring to see the work that’s being done in cities around the world. I encourage staff at varying levels to attend and share what you learned with your colleagues and create a plan of action to produce measurable change in your community.” 
  • “Once again, IDA has brought together the innovators that breathe life and excitement into our downtowns.” 
  • “If your organization is dealing with an issue, IDA conferences are the way to meet directly with a person who has successfully dealt with that issue.” 

Past Resources: 

IDA members can watch videos now from previous Master Talks or download past session presentations by visiting the Knowledge Center. 

Members of the media interested in attending the IDA Annual Conference & Marketplace are welcome during the event’s Master Talks, breakout sessions and select mobile tours. RSVPs for credentialed media are required for programs and tours. To obtain credentials, please contact Allison Shashok, Vice President of Membership, Marketing & Operations, at allison@downtown.org. Please identify your outlet and contact information. 

Media are responsible for arranging their own transportation and lodging during the conference. 

Get social! What questions will you come ready to ask? ExShare them on Twitter, Facebook or LinkedIn using #IDACHI23. Members can log in to IDEA Connection, IDA’s online virtual community, to connect with peers, share best practices, and exchange ideas before meeting up in Vancouver. Learn more and log in here. 

Are you coming to Chicago with IDA? Show off your attendance and let your colleagues know by sharing the “I’m Attending” social media badge (download the image). 

Get connected! Download the free IDA Events Mobile App from the Google Play or Apple App Store before heading to Chicago. Create your own personalized agenda, explore speaker bios, chat with other attendees, take surveys and learn about district enhancing products and services. To download the Mobile App, visit the Google Play or Apple App Store and search IDA Events or click the corresponding link below. 

Apple Store URL: Please click here to download the application 

Google Play Store URL: Please click here to download the application

Wherever possible, there has been an effort at this year’s Annual Conference & Marketplace to reduce the amount of paper. Thus, there will be no printed program available this year. IDA highly recommends you download the app before arriving on-site. When available, presentations will be placed on the event app and/or in IDA’s Knowledge Center after the event. 

Once you have downloaded the IDA Events Mobile App, you will be prompted to enter your name and email address. Please enter the email address you used to register for the Annual Conference.  A validation code will arrive to your email from registration@downtown.org. No password set-up is required. Please note, if you do not log into the app for more than 24 hours, you will be required to reenter a validation code. There will be free wi-fi on-site at the Palmer House Hilton Hotel for conference attendees so you can stay up-to-date with the program, exhibitors, sponsors and other attendees.

Click here to read the launch email to learn about curating your personalized agenda, chatting with other attendees, posting to the event feed and exploring exhibitors! 

And don’t forget, you can win prizes (and bragging rights) as you rack up points on the app leaderboard for posting a photo, taking surveys, visiting exhibitor profiles and more! 

 Stay connected post-conference! Take surveys and access presentations. Open the app to view available presentations from 2023’s Annual Conference & Marketplace under the agenda tab. 

By attending the 2023 Annual Conference & Marketplace, certified Leaders in Place Management will earn 12 credit hours toward the renewal of their LPM certification. Additional certification maintenance credits can be earned by attending qualifying pre-conference workshops during the conference. When credits are available for workshops, they are noted in the program. Please visit downtown.org/certification to learn more about becoming certified or recording continuing education units. 

IDA is an AICP credit provider. AICP members can earn Certification Maintenance (CM) credits for the Annual Conference sessions and workshops. When CM credits are available, they are noted in the program. IDA’s 2023 sessions provide an easy way for AICP certified planners to earn their CM credits. Learn more and submit credits on your own at planning.org/cm. 

For decades, urban place management professionals have acted as leaders of their communities by undertaking the strategic and visionary work of city building. IDA has developed seven official knowledge domains, recognizing the distinct areas of professional practice used to shape vibrant urban districts which anchor the well-being of towns, cities, and regions around the world. Content for IDA’s Annual Conference is organized around this framework. For more information about each domain, visit the Career Center. 

Preview the agenda below (please note, all times listed are Central Daylight Time and all prices are in USD). To see the full description, click on the down arrow next to the title. You can filter the program by domain or session type and start curating your personalized experience. Note, this program is subject to change.

** Pre-registration is required for tours and workshops. Visit the registration desk to check availability and sign-up (there is a fee to attend).  

Conference Program

  • Tuesday 03 Oct 2023
  • Wednesday 04 Oct 2023
  • Thursday 05 Oct 2023
  • Friday 06 Oct 2023

Tuesday 03 Oct 2023

program-list
Price:
  • $200
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Description:
  • Located minutes from the downtown loop area, Harborside brings championship style links golf, open to the public, to Chicago's doorstep. Harborside International's two exceptional courses, Port & Starboard, were designed by renowned architect Dick Nugent to bring this great tradition of links golf to Chicago. Two-time Masters Champion Ben Crenshaw, during the Champions Tour stop here in 2002, compared Harborside to Muirfield in Scotland, the site of 15 Open Championships won by the likes of Els, Faldo, Watson, Nicklaus, Player, Hagen and Vardon. Transportation and lunch will be provided. *NOTE: Location subject to change.
program-list
Price:
  • $95
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • Downtown Libertyville’s transformation story is unique. This dynamic downtown, located 39 miles north of Chicago, continues to grow better over time. Once the Lake County seat in 1839, Libertyville is a town that took shape when the railroad expanded in 1881 and led to rapid development in the village. Post-recession, however, attempts to effectively reenergize the downtown failed and ended in stagnation until the late 1980’s when a concerted effort and partnership between area business and property owners and the village took hold. Now MainStreet Libertyville reigns as a regional hub for shopping, dining and entertainment, paying homage to its history and celebrating its significant architecture, independent retailers and restaurateurs. Learn how grassroots organizing, volunteerism, preservation-based economic development, local zoning ordinances and municipal economic development tools contribute to the overall success. Enjoy a guided walking tour, lunch and panel discussion at Illinois’ oldest craft brewery with key business owners, residents and local officials who laid the foundation for economic revitalization. There will also be time to explore the independent retailers. Named a Great American Main Street Award-winning community in 1997, this dynamic downtown has a population of nearly 22,000. The vibrancy of this downtown has led to Libertyville being ranked in the top 10 best places to live and the top 12 best places for young professionals in Lake County, Illinois. Don’t miss this picture-perfect downtown!
  • *This is a pre-conference optional add-on to Libertyville, Illinois. This tour will depart at 9:00 am and return at 4:00 pm, and will include lunch and bus transportation to and from downtown Chicago. This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $95
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • Downtown Naperville consistently balances the feeling of big-city attractions and small-town magic with a diverse mix of cuisine, art, shopping and family-friendly spaces for the community. Attendees will participate in a walking and stopping tour featuring some of Naperville’s leaders, showcasing why this growing oasis continues to top national “Best Of” lists. Enjoy a birds-eye view of how multiple entities work together toward the overall success of beautiful downtown Naperville, just 30 miles west of Chicago. Enjoy a chat with city staff and first responders at City Hall; a stop at the city’s very own historical museum; a stroll through the neighboring college campus; and a dramatic appearance in the nearby theatre district… you’ll have an understanding of what makes downtown Naperville so charming before lunchtime! After breaking for a meal at one of the amazing restaurants, continue the tour throughout downtown with walking stops to chat with leaders ready to discuss downtown parking, economic development, streetscape improvements, wayfinding, and Public Work’s role in downtown’s success. Learn from a community that understands public-private partnerships. This is a tour you will not want to miss!
  • *This is a pre-conference optional add-on to Naperville, Illinois. This tour will depart at 9:00 am and return at 4:00 pm, and will include lunch and bus transportation to and from downtown Chicago. This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $95
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • Cross Chicago’s north border and enter Evanston with a population of 75,000, a world class university, two commuter rail lines, and eight commercial corridors all within eight miles along the shores of Lake Michigan. Each commercial corridor has its own story, vibe and challenges. During this tour, attendees will learn about the “Evanston Thrives” action plan which was designed to help eight commercial districts reinvent themselves with a similar approach post-pandemic. Learn how city officials and three different PMOs work together on a regional approach to tell a unifying story to strengthen their messaging and marketing approach. Together with the help of a consultant team, they took a deep dive to better understand consumer preferences and habits, which helped craft an action plan focusing on policy changes and best practice approaches around business support, tenanting and attraction, marketing, events and programming, and placemaking. This full-day tour will include lunch and a stop at a local brew pub.
  • *This is a pre-conference optional add-on to Evanston, Illinois. This tour will depart at 9:00 am and return at 4:00 pm, and will include lunch and bus transportation to and from downtown Chicago. This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Location:
  • Palmer House Hilton, Registration Bays (4th Floor)
  • Registration for the 69th Annual Conference & Marketplace is sponsored by MIG.
program-list
Price:
  • $250
Location:
  • James M. Nederlander Theatre, 24 West Randolph Street, Chicago, IL 60603
Description:
  • Experience a worldwide cultural phenomenon with your place management friends and colleagues while in Chicago! Tonight's award-winning smash hit musical performance comes complete with an IDA exclusive Q&A with one of the actors immediately following the show.
  • HAMILTON is the story of America then, told by America now. Featuring a score that blends hip-hop, jazz, R&B and Broadway, HAMILTON has taken the story of American founding father Alexander Hamilton and created a revolutionary moment in theatre—a musical that has had a profound impact on culture, politics, and education. With book, music, and lyrics by Lin-Manuel Miranda, direction by Thomas Kail, choreography by Andy Blankenbuehler, and musical supervision and orchestrations by Alex Lacamoire, HAMILTON is based on Ron Chernow’s acclaimed biography. It has won Tony®, Grammy®, and Olivier Awards, the Pulitzer Prize for Drama, and an unprecedented special citation from the Kennedy Center Honors. The show's runtime is 2 hours and 45 minutes including an intermission.
  • The James M. Nederlander Theatre opened to much fanfare on May 8, 1926, and was one of the first motion picture palaces designed to create a complete experience for the theatre patron. To this day, the décor is a virtual art museum including large mosaics and an inner foyer with elephant-throne lighting.
  • If you are an authorized user for your organization, you will see a screen with a choice of who you are purchasing for (yourself or your organization). Please select purchase for yourself since tickets will be placed under the name of the purchaser for pick-up. If you are not an authorized user for your organization, you will automatically see the purchase screen. Click “Review & Checkout” and be sure to provide your cell phone number. On the next screen, you can click the arrows in the quantity box to adjust the number of tickets you would like to purchase. Click “Update Cart” and then “Checkout.” Provide payment information (make sure the billing address matches your credit card statements). You will be asked for a shipping address by the system, but please note, tickets will NOT be shipped. They will be available for pick-up between 2:00–5:30 pm CT on Tuesday, October 3, 2023 at the IDA registration booths in Chicago, Illinois. To purchase your tickets to HAMILTON, please click the link above.
  • *The performance begins at 7:30 pm CT, and has a run time of 2 hours and 45 minutes including an intermission. There will be an exclusive cast member Q&A following the show that will end at approximately 11:00 pm CT.
  • **This event is nonrefundable. If you have any questions or concerns, please contact the International Downtown Association by emailing registration@downtown.org.
  • ***Tickets will be available for pick-up between 2:00–5:30 pm CT at the IDA registration booths at the Registration Bays (4th Floor) at the Palmer House, a Hilton Hotel, located at 17 East Monroe Street, Chicago, Illinois, 60603. Tickets will be under the name of the purchaser.

Wednesday 04 Oct 2023

program-list
Location:
  • Location: Palmer House Hilton, Registration Bays (4th Floor)
  • Registration for the 69th Annual Conference & Marketplace is sponsored by MIG.
program-list
Price:
  • $75
Location:
  • Chicago Room (5th Floor)
Domain:
  • Organizational Management
LPM Certification Maintenance Credits:
  • LPM | 3.0
Description:
  • Dive deep into the different leadership skills and tactics needed to deal with one's district government, stakeholders and the community at large. This workshop is designed for CEOs and Executive Directors and aims to provide and gather best practices for effectively managing key constituents and stakeholders, both beforehand and during the workshop. While presented material will offer certain principles, this workshop will be highly interactive and tap peer-to-peer sharing and experience. *Light refreshments will be provided.
Learning Objectives:
  • Understand the different tactics and principles needed to effectively engage stakeholders versus the community at large.
  • Better assess the talents, needs and personality types of key constituents to strengthen the PMO in its work.
  • Better sustain oneself in the face of the complex emotional and temporal demands of different constituents.
Presenter:
  • Tim Tompkins, Principal and Founder, SharedCitySharedSpace (New York, NY)
program-list
Price:
  • $75
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
LPM Certification Maintenance Credits:
  • LPM | 3.0
Description:
  • Place management operations cover a wide scope of work, from cleaning and maintenance to providing on-street services addressing safety and quality of life issues. For new professionals to succeed as operations staff, they need to have a basic understanding of building and running a successful operations program that caters to the unique challenges and opportunities in their districts. In this interactive workshop, participants will examine key practices and principles of implementing a successful operations program on any budget to enable you and your team to support your organization’s wider place management efforts. *Light refreshments will be provided. This workshop includes an interactive walking portion, both indoors and outdoors.
Learning Objectives:
  • Understand the role of place management operations.
  • Learn key strategies to build successful operations programs on any budget.
  • Understand the role data plays in running a successful program.
Presenters:
  • Melvin Eledge, LPM, Director of Operations, Downtown Grand Rapids, Inc (MI)
  • Vincent Martinez, LPM, Senior Director, Downtown Environment, Downtown Denver Partnership (CO)
program-list
Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Public Space Management and Operations
Description:
  • The Chicago Riverwalk has transformed how citizens experience downtown Chicago. Completed in 2020, the Chicago Riverwalk is a classic example of high design meeting nature, attracting thousands to enjoy Chicago in a new way. Attendees will tour with Michelle Woods, Deputy Commissioner, Deputy Commissioner Bureau of Asset Management. This is an opportunity to gain a deeper understanding and appreciation of the city's urban design, architecture and history, all while enjoying the beauty and excitement of the Chicago Riverwalk. Learn about the unique design challenges, financing model, business and marketing plan development, and risks taken. Explore the impact of a new public amenity on downtown's community, culture and commerce. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Public Space Management and Operations
Description:
  • Centrally located on Chicago's South Side, downtown Hyde Park is an example of a carefully crafted brand turned destination for visitors worldwide. The central business district experienced a significant shift from a historic enclave of small businesses to a bustling corridor that embraces both the area's deep roots and new vibe. With the upcoming Obama Presidential Center, downtown Hyde Park is preparing to shift for the influx of international tourism. Explore how community collaborations utilizing anchor institutions, community partners and tax districts can drive foot traffic and economic impact to advance investment and socio-economic equity in a historically disinvested region. Tour Polsky Exchange, a 34,000-square-foot startup incubator featuring work and meeting spaces and a full calendar of programming and workshops designed to help entrepreneurs launch and grow their ventures. Experience public art, destination marketing, placemaking and local businesses while on this tour. In addition, attendees will sample bites from local restaurants, including the famous Stan's Donuts, and have time to shop along 53rd Street. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Marketing, Communications and Events
Description:
  • If you're looking for an authentic slice of Mexican life in Chicago, Little Village 26th Street is the place to visit. Experience the warmth and vitality of one of Chicago's most vibrant neighborhoods. Upon arrival at the 26th Street business corridor, visitors are greeted by the terracotta arch, which recently received Chicago landmark status that reads “Bienvenidos a Little Village”. Little Village's 26th street business corridor, often called the ""Mexico of the Midwest"" is known to be the second-highest revenue generator in the city of Chicago after the Michigan Avenue. This tour will highlight the unique cultural identity of the neighborhood and share success stories of the unique small businesses that have existed for generations. Discover the area's rich cultural history and explore its unique shops, markets and murals that tell the story of the neighborhood and its entrepreneurial spirit. This corridor continues to see revitalization thanks to Chicago's SSA #25 and the City of Chicago's Neighborhood Opportunity Fund. The Little Village Chamber of Commerce prides itself in the growth of the corridor and the entrepreneur spirit that exists in Little Village. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Economic Development
Description:
  • The Magnificent Mile Association has embarked on a sweeping planning process, "M-Vision," focused on advancing urban and economic development, and repositioning Michigan Avenue for success through cafes, restaurants, traffic engineering, park renovation and the installation of a significant structure spanning across DuSable Lake Shore Drive. Beginning at the Chicago Architecture Center, attendees will explore a 3-D model of Chicago's downtown, review M-Vision renderings and discuss timelines, challenges, politics and funding. Then, enjoy a bird's eye view from avenue rooftops, including London House and Terrace 16, to take in the district's natural assets. Learn how commercial districts must continually develop and evolve; encourage adaptive reuses and new tenancy to stay relevant; attract customers; and remain competitive in a shifting environment. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • Attendees will gain perspective on how the South Shore community is researching, planning and organizing its stakeholders, organizations and local businesses to redevelop its commercial corridors in a disinvested community that has been hardest hit for nearly three decades. Learn how the South Shore Housing Data Initiative, Quality of Life Plan, and Community Investment Vehicles set the foundation for inclusivity and opportunity for residents and neighboring communities in a rapidly gentrifying neighborhood. Encompassed by exceptional walkability and transportation infrastructure, South Shore is flanked by an awe-inspiring cultural center, beaches, golf courses and yacht clubs. Near the under-construction Obama Presidential Center, see how pioneering small businesses and community and city partnerships are paving the way to restore the viability and sustainability of this magnificent lake shore commercial district. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Public Space Management and Operations
Description:
  • Chicago's vibrant Old Town area is one of the oldest neighborhoods and home to cobble-stoned streets, multi-generational small businesses, artist colonies, landmark buildings, world-class comedy clubs, museums and other cultural gems. Learn how Old Town leverages art and history; engages public way services; involves residential and business stakeholders; and produces world-class art fairs to activate and preserve this unique neighborhood. The tour will culminate with a walk to Historic Crilly Court and the Old Town Triangle District. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
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Price:
  • $75
Location:
  • Chicago Room (5th Floor)
Domain:
  • Economic Development
LPM Certification Maintenance Credits:
  • LPM | 3.0
AICP Certification Maintenance Credits:
  • CM | 3.0
Description :
  • While clean and safe and placekeeping activities remain a strong part of almost all place management organizations, many have begun to focus on building strong and relevant economic development programs specifically addressing the challenges facing downtowns. Often, economic development is not about progressing from simple to complex... it's finding the niche in your community that can best fill and deliver solid results to stakeholders. The variety of economic development activities range from full-scale research and data tracking to small business support and development to policy and advocacy to ensure equity and minority participation in business and commercial ownership. Where does your downtown fit into this continuum? Join this interactive workshop and learn about some of the major trends in economic development to see which approaches are being undertaken by place management organizations.  *Light refreshments will be provided.
Learning Objectives:
  • Learn the various stages of economic development and current trends including research, deal structuring and business assistance.
  • Explore available tools, resources and programs.
  • Gain an understanding of the importance of partnering with your municipality.
Presenters:
  • Claudia Jolin, Vice President, Economic Development, Downtown Partnership of Baltimore (MD)
  • Brett Roler, AICP, Senior Vice President of Planning & Development, Downtown Memphis Commission (TN)
  • Heather Schroeder, Deputy Director and Director of Economic Development, Downtown Committee of Syracuse (NY)
  • Nicole Thompson, President and CEO, Downtown Durham, Inc. Durham (NC)
program-list
Price:
  • $75
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
LPM Certification Maintenance Credits:
  • LPM | 3.0
AICP Certification Maintenance Credits:
  • CM | 3.0
Description:
  • Join this interactive workshop and learn the basics of how place management professionals can facilitate placemaking in their work to engage communities and foster vibrant, inclusive and authentic places. Learn practical definitions; identify the “why;” explore goals and strategies; discuss community-led processes and co-creation; recognize opportunities for financial and in-kind contributions; and apply the right tools for the project and/or program. *Light refreshments will be provided.
Learning Objectives:
  • Learn how to use placemaking to engage communities inclusively and foster collaboration and communication.
  • Gain an understanding of placemaking as an inclusive process.
  • Recognize the critical phases of placemaking implementation, including program development, budgets, and in-kind contributions.
Presenters:
  • Sherryl, Muriente, M.U.R.P., LPM, Public Realm Director, West Palm Beach DDA (FL)
  • Lisa Middag, Director of Public Space Engagement, Minneapolis DID (MN)
program-list
Price:
  • $75
Location:
  • Price Room (5th Floor)
Domain:
  • Public Space Management and Operations
LPM Certification Maintenance Credits:
  • LPM | 3.0
Description:
  • Coordination in preparedness initiatives such as planning, training and exercises is not an exclusive activity of public safety. Downtown districts can play a key role in supporting preparedness along with their public safety partners. Over the course of this three-hour exercise, participants will receive briefings on the challenge and impact of an active threat occurring, as well as how downtown districts can be a partner in preparedness. Following these briefings, participants will engage in scenario-based discussions to identify common practices and opportunities for improvement to enhance preparedness back in their districts. *Light refreshments will be provided.
Learning Objectives:
  • Understand concepts and challenges in increasing security and threat management capabilities given the evolving nature of the threat environment.
  • Explore and implement information sharing, protective actions, crisis leadership and communications, and resilient prior in a no-fault learning environment.
  • Exchange best practices to enhance security and threat management preparedness in their districts.
Presenter:
  • David Schuld, Deputy Director, Hagerty Consulting (Chicago, IL)
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Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Public Space Management and Operations
Description:
  • Join this insider’s tour of the Lakeview Low-Line, a landmark attraction transforming the underutilized space beneath the CTA ‘L’ tracks into an exciting Chicago art destination, urban park and dynamic path. The Lakeview Low-Line was introduced in 2011 to connect the neighborhood’s sub-districts and beautify Lakeview. Over the past 12 years, this unique project has been brought to life through a delicate balance of fundraising, project management and stakeholder engagement. This tour will offer a first look at the newly completed addition, including an outdoor art gallery, programmable light boxes with a special light show, and creative seating elements. In addition, explore the complex process required to build on property owned by the Chicago Transit Authority, including year-long negotiations over city funding agreements and property leases, extensive community outreach, and management of board expectations. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
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Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Public Space Management and Operations
Description:
  • This tour shines a light on the future of Chicago's West Side, where communities that have not seen economic growth in over 50 years and a new beginning for residents to work, shop, live and play is underway. In 2020, the city launched its first scale of development through the Invest Southwest Initiative to create investments in economic development, jobs, retainability, community wealth, affordable housing, homeownership and a better quality of life. Visit two public outdoor plazas, a state-of-the-art joint public safety training campus, and a decommissioned firehouse on the grounds of a public park. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
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Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Planning, Design and Infrastructure
Description:
  • Learn how the City of Chicago is revitalizing the historic heart of its central business district to a more resilient, mixed-use, and neighborhood-oriented environment. While downtown Chicago is the fastest growing downtown in the country, the LaSalle corridor has experienced significant office and retail vacancy rates exacerbated by the COVID-19 pandemic and ongoing market trends. LaSalle Street Reimagined is a comprehensive initiative involving multiple city agencies and private partners to strategically revitalize the LaSalle Street Corridor buildings and streetscape. The city is providing assistance to support historic conversions to create affordable housing; support cultural and dining businesses; and create an inviting and forward-thinking street. Attendees will be provided with an overview of the initiative and the challenges facing the corridor as well as a tour of historic Classical and Art Deco styled buildings along the corridor. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
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Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Economic Development
Description:
  • Like many other retail districts around the globe, Michigan Avenue is experiencing challenges with vacancies, changing demographics and competition from online sales. See how the Midwest’s premier retail district, The Magnificent Mile, is evolving to appeal to consumers who want more from a traditional retail district. Attendees will visit key flagship experiences; hear from on-site managers about consumer engagement, loyalty and influence; engage with immersive experiences and discuss how they help drive new visitor traffic. Leave with a better understanding of how to incorporate experiential retail and bolster visitor and tourism numbers. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
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Location:
  • Exhibit Hall (4th Floor)
Description:
  • Please visit the exhibitor page to learn about the solutions you will find in the 2023 Marketplace and bring your RFPs.
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Location:
  • Grand/State Ballroom (4th Floor)
  • * Doors open at 3:50 pm CT. General session starts at 4:00 pm CT.
IDA Master Talks present the industry's most engaging and innovative speakers :
  • Welcome by Chicago Mayor Brandon Johnson
  • Mary Ludgin, Head of Global Investment Research, Heitman LLC
  • Leon I. Walker, Esq., Managing Principal, DL3 Realty Advisors, LLC
  • Dwight White II, Artist and Creative Strategist
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Description:
  • This reception, designed for first-time conference attendees, is a great way to network with other attendees. IDA staff and seasoned members will be available to answer any questions about IDA or provide tips about navigating your first Annual Conference & Marketplace. Advance ticket required.
  • Welcome Reception sponsored by IKE Smart City + OB|M
Location :
  • Marshall’s Landing, 222 W. Merchandise Mart Plaza #225, Chicago, IL 60654
  • Marshall’s Landing is 1-mile walk from the host hotel, Palmer House Hilton. Shuttles will be limited for those that are unable to walk to the venue, beginning at 5:00 p.m., departing from the Palmer House Hilton Ground Floor, Wabash Street Exit. Shuttles will run on a continuous loop until 9:00 p.m., dropping off at Marshall’s Landing and returning to the hotel.
program-list
Location :
  • Marshall’s Landing, 222 W. Merchandise Mart Plaza #225, Chicago, IL 60654
  • Marshall’s Landing is 1-mile walk from the host hotel, Palmer House Hilton. Shuttles will be limited for those that are unable to walk to the venue, beginning at 6:00 p.m., departing from the Palmer House Hilton Ground Floor, Wabash Street Exit. Shuttles will run on a continuous loop until 9:00 p.m., dropping off at Marshall’s Landing and returning to the hotel.
Description:
  • Celebrate the opening of the 69th Annual Conference & Marketplace at Marshall’s Landing, located atop the Grand Stair on the 2nd floor of Chicago’s iconic Merchandise Mart. Marshall’s Landing is the MART's center of gravity for gathering and socializing overlooking the Chicago River. Kick-off your IDA conference experience at Marshall’s Landing! This reception will be held indoors and outdoors.
Sponsor:
  • American Christmas

Thursday 05 Oct 2023

program-list
Location:
  • Location: Palmer House Hilton, Registration Bays (4th Floor)
  • Registration for the 69th Annual Conference & Marketplace is sponsored by MIG.
program-list
Location:
  • Palmer House Hilton, Exhibit Hall (4th Floor)
Description:
  • Renew friendships and expand your network of like-minded professionals!
program-list
Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Public Space Management and Operations
Description:
  • During this walking tour, visit 20 public murals produced through the Chicago Loop Alliance alley activation series. Left behind in 2019, these murals were repackaged as a self-guided tour post-pandemic to attract people back downtown. Attendees will gain strategies to engage artists, involve city government, utilize technology and to capitalize on past investments that continue to promote the Chicago Loop as a destination in the face of challenges. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Public Space Management and Operations
Description:
  • Explore Wicker Park Bucktown’s vibrant corridors and learn about the beautification programs that keep the neighborhood squeaky clean, including planter and bed design, litter and graffiti abatement, tree maintenance, and mural commissions from nationally beloved artists like Caesar Perez and Hebru Brantley. Walk and talk through the comprehensive approach to neighborhood beautification and green initiatives, including the needs that the beautification efforts meet, the impact it has on the community, and the partnerships created to keep the streets and buildings clean. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Public Space Management and Operations
Description:
  • Tour Lincoln Avenue and view the evolution of this commercial corridor through the lens of its revitalization strategy and the results after five years. Explore projects developed from the plan's recommendations, including alleys, murals, lighting, wayfinding, pedestrian-friendly placemaking installations and a mixed-use development. The featured projects include successes, failures, and challenges to demonstrate how plans and strategies can help inspire improvements but also the need to be flexible and creative when faced with the realities of permitting, construction and organizational capacities. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain :
  • Marketing, Communications and Events
Description:
  • Discover the vibrant history and culture of one of the city's most iconic neighborhoods, historic Greektown Chicago. Learn how the SSA has implemented a strategic plan from branding custom receptacles and planters to publicizing an annual public street art program. Attendees will discuss branding and key elements of the neighborhood's history; annual events, including the Greek Independence Day Parade and Taste of Greektown; and visit the historic National Hellenic Museum. Take home a slice of complimentary baklava from Artopolis Bakery! *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
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Price:
  • $35
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Street
Domain:
  • Public Space Management and Operations
Description:
  • Explore State Street from the Chicago River to Ida B. Wells, reviewing this historic retail street of Chicago and learn about the Chicago Loop Alliance (CLA) operations and social service strategy. Witness real-time implementation of CLA’s clean, safe and health services; homeless outreach and street management activities and a few surprises driving the street’s economic recovery. Attendees will be introduced to the CLA clean and safe team to learn even more about the challenges and opportunities from their perspective. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate; Advanced
AICP Certification Maintenance Credits:
  • CM | 1.25
Description :
  • In Detroit, like all strong communities, collaboration is critical. Leaders representing several organizations with diverse structures, sizes, scopes and budgets will discuss their partnerships. As a network of business improvement districts emerges, learn how the downtown BID infrastructure is leveraged to efficiently and equitably provide jobs and deliver services city-wide.
Learning Objectives :
  • Understand options for structuring shared services agreements and scopes of services between nonprofit neighborhood organizations that deliver efficiencies to benefit all. Template agreements will be provided as a takeaway.
  • Explore management agreements between nonprofit organizations and public entities that elevate public spaces. Template agreements will be provided as a takeaway.
  • Learn to manage, message and market partnerships while retaining individual brand recognition and value proposition.
Moderator:
  • Gina Cavaliere, Chief Community Impact Officer and BIZ Director, Downtown Detroit Partnership (MI)
Speakers:
  • Karen Slaughter-DuPerry, Senior Manager, General Motor's Global Real Estate Group (Detroit, MI)
  • Melanie Markowicz, Executive Director, Greektown Neighborhood Partnership (Detroit, MI)
  • Caitlin Murphy, Executive Director, Live 6 Alliance (Detroit, MI)
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Location :
  • Price Room (5th Floor)
Domain:
  • Economic Development
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Business ownership can help people become financially independent, support job growth and strengthen local economies. Learn how three different organizations work together to develop shared programming that builds wealth for and from within the communities.
Learning Objectives:
  • Identify collaborations with like-minded organizations with different but related missions and clients to develop shared programming that will benefit all and engage funders.
  • Explore quantitative and qualitative data informing program development that results in the growth of entrepreneurial business.
  • Discover how entrepreneurship can combat long-standing economic inequalities for both the business owner and the community.
Moderator:
  • Rachel Aherin, Development Manager, Small Business Majority (Tulsa, OK)
Speakers:
  • Tasha Brown, Midwest Director, Small Business Majority (Chicago, IL)
  • Rodney Brown, Executive Director/CEO, New Covenant Community Development Corporation (Chicago, IL)
  • Sheree Moratto, Sustainability Director, Rogers Park Business Alliance (Chicago, IL)
program-list
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Planning, Design, and Infrastructure
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description :
  • The shift in how people work has impacted many downtowns and city centers. Through a case study of Montréal, this session will highlight how neighborhood nodes are supporting downtown activation and helping to create a larger urban ecosystem of activity. Neighbourhood nodes can share a healthy relationship with their downtowns and city centers.
Learning Objectives :
  • Differentiate the roles of downtowns and neighbourhood nodes.
  • Redefine a flexible work environment for a new type of urban worker.
  • Apply planning and programming methods at different urban scales to adapt to the new vocations of the centers.
Moderator :
  • Aude Tessier, Urban Planner, Stantec (Montréal, QB)
Speakers:
  • Steve Potvin, Studio of Urban Design Director, Stantec (Montréal, QB)
  • Glenn Castanheira, Executive Director , Montréal Centre-Ville BIA (QB)
  • Tasha Morizio, Executive Director, St-Laurent Boulevard BIA (Montréal, QB)
program-list
Location :
  • Salon 7-9 (3rd Floor)
Domain:
  • Marketing, Communications and Events
Track:
  • Intermediate
Description:
  • Light art festivals and interactive art installations are popping up all over the world. This session will illuminate the “how-tos” of creating public art experiences as creative placemaking platforms to differentiate your district, increase visitors and generate quantifiable metrics.
Learning Objectives:
  • Develop a public light art program that is unique to your district’s place and story.
  • Create a plan for stakeholder and partners support, including your organization’s board of directors, members, residents and arts community.
  • Assess funding and sponsorship/partnership potential.
Moderator:
  • Jenny Starkey, President, Starkey Strategies (Denver, CO)
Speakers:
  • Robbie Silver, Executive Director, Downtown SF Partnership (San Francisco, CA)
  • Nancy Miyahira, Vice President & Marketing Director, Georgetown BID (Washington, DC)
  • Debbie Young, Events Director, Georgetown BID (Washington, DC)
program-list
Location:
  • Chicago Room (5th Floor)
Domain:
  • Leadership Development
Track:
  • Introductory
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges impacting young professionals. This forum is designed for young professionals to meet; share ideas from different markets; create community; and build relationships within IDA. This session will be facilitated by your peers.
Facilitators :
  • Lauren Smith, Manager of Economic Development, Center City District (Philadelphia, PA)
  • Giavana Suraci, Sr. Manager of Retail Marketing and Events, Center City District (Philadelphia, PA)
  • Austin Metoyer, President & CEO, Downtown Long Beach Alliance (CA)
  • Devin Strecker, LPM, Executive Director, The River District (Sacramento, CA)
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Location:
  • Salon 3 (3rd Floor)
Description:
  • Description: This panel discussion and interactive session will delve into the transformation of ambassador jobs, exploring how their roles have evolved beyond basic information providers to key contributors in enhancing the overall experience of stakeholders. The session will focus on the impact of advanced technology on ambassador programs, rising wages in the industry, and strategies to boost ambassador morale and create a thriving work environment.
Learning Objectives:
  • Understand the evolving role of ambassadors, including their transition from hospitality and guide services to data collection, community outreach, and security responsibilities.
  • Explore the impact of advanced technology on ambassador programs, including digital reporting and mobile apps, to enhance efficiency and decision-making.
  • Analyze the factors influencing rising wages and explore creative ways to retain ambassadors while creating a welcoming and positive workplace environment.
Moderator:
  • Albert M. Sanchez, Director of Strategic Initiatives, Central Houston, Inc. (TX)
Speakers:
  • John Koch, Regional Vice President, Block By Block, (Houston, TX)
  • Lawrence Green II, Director of Safety & Hospitality, Downtown Memphis Commission (TN)
  • Rachel Radawec, Director of Public Space Operations and Programming, Tampa Downtown Partnership (FL)
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Location:
  • Buckingham Room (5th Floor)
Description:
  • Join us for a fun and exciting exploration of the transformative potential of augmented reality (AR) for fostering thriving communities, preserving cultural heritage, and driving commercial success. Through hands-on demos and deep dive case studies of interactive games, playful art installations, and inclusive storytelling, we will discuss how AR can be used to break down barriers and create spaces where everyone feels represented and included. And, how surrounding businesses can leverage AR to attract and delight their customers.
  • Service Advisories are private-sector insights specifically tailored to the place management industry. This Service Advisory is presented by Novaby AR Studio. In addition to the above content, this Service Advisory may include a demo of their product and/or service.
Speaker:
  • Julia Beabout, CEO and Creative Director, Novaby AR Studio, Seattle, WA
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Location:
  • Exhibit Hall (4th Floor)
Description:
  • Learn about private-sector solutions to solve hurdles in your community! Visit the exhibitor page for more information about the Marketplace.
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Location :
  • Exhibit Hall (4th Floor), IDA booth #216
Description :
  • Do you offer downtown solutions or consultancy? IDA offers a variety of ways for you to get engaged, lend your expertise, market alongside a trusted platform and develop business. Stop by IDA booth #216 and share your work with Tracie Clemmer, IDA’s Director of Corporate Relations, or set up an appointment by emailing tracie@downtown.org.
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Location:
  • Grand/State Ballroom, 4th Floor
Description:
  • IDA Master Talks present the industry's most engaging and innovative speakers. The Downtown Achievement Awards highlight the most innovative and engaging projects from around the globe.
Master Talk Speakers:
  • Lori Healy, Senior Vice President, Executive Project Officer for the Obama Presidential Center (OPC)
  • Paul R. Levy, President, Center City District
  • Vincent-Ray Williams III, Founder and CEO, Urban Compassion Project
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Location:
  • Exhibit Hall (4th Floor)
Description:
  • Learn about industry-specific solutions for your district during lunch. Please visit the exhibitor page for more information.
program-list
Location:
  • Exhibit Hall (4th Floor), IDA booth #216
Description:
  • Be among the first to explore IDA’s 2023 Staffing & Salary Survey dashboards with IDA’s Research Team. Stop by IDA booth #216 to learn more.
program-list
Location:
  • Chicago Room (5th Floor)
Description:
  • Take a deep dive into how pedestrian traffic has been impacted in downtowns with the establishment of hybrid work and changing consumer behavior. The session will explore the latest downtown pedestrian traffic trends seen since the pandemic and insights into how consumer behavior has changed.
  • This Lunch & Learn will provide private-sector insights specifically tailored to the place management industry presented by MRI Springboard. In addition to the above content, this Lunch & Learn may include a demo of their product and/or service. Attendees are encouraged to bring lunch from the Marketplace buffet to the session room to enjoy during this Lunch & Learn session.
Speakers:
  • Gary Purbrick, Solutions Principle, MRI Springboard (San Diego, CA)
  • Amanda Martinez, Account Manager, MRI Springboard (San Diego, CA)
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Steet
Domain:
  • Public Space Management and Operations
Description:
  • By transforming railroad viaducts and retaining walls into an outdoor art gallery, Rogers Park’s Mile of Murals revitalized a community gathering space and galvanized the area’s identity as an arts district. Engage in conversation about how public art can put your district on the map, impact businesses, celebrate diversity, create community for residents and transform the public realm. *This tour include transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Steet
Domain:
  • Planning, Design and Infrastructure
Description:
  • Lincoln Square has been lauded as a desirable neighborhood in great part to its urban form. The scale of the buildings, beautification, public plazas, and business mix defines Lincoln Square’s charm. Key stakeholders of the Lincoln Square Master Plan will tell the story of how a historically walkable community took it upon themselves to plan for its evolution and continued vibrancy. Attendees will visit the neighborhood and meet community leaders, city council members, and city staff to learn about the planning process and implementation of the plan. This tour explores successful community outreach, capacity building to make plans a reality, strong public-private partnerships and financing for community investments. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Planning, Design and Infrastructure
Description:
  • Learn how two North and Northwest side neighborhoods use strategic planning and placemaking efforts to create distinct identities that reflect the culture of two of Chicago’s most diverse communities. Albany Park and Uptown have faced challenges of historic underinvestment, limited budgets and resources, and a lack of cohesive community identity. Albany Park leverages transportation assets, unique commercial corridors, and open space to create a sense of place, foster community pride, and vitalize civic engagement. Uptown developed a series of public realm interventions, from light pole banners to landscape containers and public art, to reinforce its brand and define Uptown as one of Chicago’s most colorful neighborhoods. Hear about the successes, challenges and continued placemaking efforts to build community and uplift cultural identities. Attendees will hear how creative implementation of key planning and placemaking initiatives have solidified these two neighborhoods as “must-see” places in a city of 77 different community areas. *This is a walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, State Steet
Domain:
  • Public Space Management and Operations
Description:
  • Discover how Fulton Market, Chicago’s historic meat-packing and warehouse district, has become the premier live-work-play neighborhood. Ongoing planning ensures it remains a vital economic engine and a desirable, functional, mixed-use, mixed-income neighborhood while preserving the historic and urban character in the community. Attendees will learn how the City of Chicago has planned and responded to an area that has evolved from a land-use perspective and is experiencing rapid expansion. The tour will cover the history of the area and the plans and initiatives that facilitated and guided development in the area, including the West Loop Design Guidelines and the Fulton-Randolph Market Landmark District regulations used to guide the design of future development and preservation of historic buildings; the Kinzie Framework plan that identified employment trends and land use changes over time; the Kinzie Industrial Corridor Infrastructure study commissioned to understand infrastructure issues and priorities for the area; the zoning changes adopted to accommodate a greater mix of uses; the density bonus system allowing for additional density in projects, while funding local public improvements and development in the city’s underserved neighborhoods; and the Fulton Market Innovation District Plan that among other goals seeks to provide more affordable housing options. *This is a transportation and walking tour; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • This tour features a mix of history and history in the making! Learn how preservation and redevelopment can–and need–to happen together. Attendees will tour the historic Pullman neighborhood and visit Chicago's only National Park as well as new development and investment that have recently created thousands of new jobs making this a model for integrating the neighborhood's history into its future. Highlights include Pullman's unique role in urban planning as one of America's first model towns; labor history as the location of America's first labor uprising; and Black history as the home of America's first Black labor union, the Pullman Porters. The tour will also feature Pullman's rebirth as a model for inclusive redevelopment and green jobs, including many new industrial companies. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
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Description:
  • Due to unforeseen circumstances around Wrigley Field and Wrigleyville closures, restrictions and the current baseball schedule, the Wrigley Field tour on October 5, 2023, is canceled. If you were registered for this tour, you will receive a full refund. If you have any questions or concerns, please contact registration@downtown.org or visit the Registration Desks on-site. We apologize for the inconvenience this may cause. We look forward to seeing you in Chicago!
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Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate
Description :
  • Reliance on emergency services to manage all quality-of-life concerns is increasingly becoming an infeasible proposition for downtown and nightlife communities. For UMPOs, many quality-of-life issues do not require an armed officer as a primary response. From a law enforcement perspective, these types of calls reduce the ability for effective policing by pulling resources away from critical incidents. In response to these conditions, UMPOs have begun to create layered approaches to public safety and visitor experience, which seek to fill the gap between no response and emergency response, often focused on how community safety can be developed through positive engagement and ambassadorship. This session will discuss developing healthy and responsible nightlife, developing a model of safety through community and harm reduction, and utilizing limited-service lines to maximize impact on public safety.
Learning Objectives:
  • Learn how conceptions of public safety can be expanded to include more than policing and crisis response.
  • Discover how community ambassadors can expand their role beyond providing directions.
  • Explore new services that UPMOs of varying sizes can easily provide without the creation of new service lines.
Moderator:
  • Shane Zahn, Director of Safe Initiatives, Minneapolis Downtown Council and Mpls Downtown Improvement District (MN)
Speakers:
  • Evan Sweet, AICP, Director of Neighborhood Planning and Operations, Meatpacking District Management Association (New York, NY)
  • Dan O’Shea, Director of Safety and Security, The Magnificent Mile Association (Chicago, IL)
  • Joe Kreisman, Social Impact Director, Minneapolis Downtown Council and Mpls Downtown Improvement District (MN)
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Policy and Advocacy
Track:
  • Advanced
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Rethinking and rebuilding downtowns in major cities after three years of profound disruption requires leaders to navigate a creative path between business imperatives of owners who fund services and a political and civic community that shapes the dialogue and expectations. Downtown leaders from three different cities describe their path.
Learning Objectives:
  • What does it mean to rethink our downtowns and their land-use for the post-pandemic era?
  • How do downtown leaders balance business and competitiveness objectives with the goals of equity and inclusion?
  • What new partnerships does it take to fashion contemporary programs for public safety?
Speakers:
  • Paul R Levy, President & CEO, Center City District (Philadelphia, PA)
  • Kris Larson, President & CEO, Central Houston, Inc (TX)
  • Davon Barbour, President & CEO, Downtown Development District of New Orleans (LA)
program-list
Location:
  • Price Room (5th Floor)
Domain:
  • Organizational Management
Track:
  • Advanced
Description :
  • Looking to form and launch a place management organization? With a focus on community collaboration, this session will provide the experiences of three professionals who have taken the leap to form new sustainable urban place management organizations
Learning Objectives:
  • Learn several different formats for inclusive community engagement efforts to share with your board, staff and stakeholders.
  • Walk away with data and stories to make the case for start-up and ongoing support community engagement efforts.
  • Learn about the lifecycle of a place management organization from startup to sustainable.
Speakers:
  • Rachel L. Davis, Director of Marketing & Placemaking, Friendship Heights Alliance (Washington, DC)
  • Brian Kurtz, President & CEO, Downtown Tulsa Partnership (OK)
  • Adam Rhew, President & Executive Director, SouthPark Community Partners (Charlotte, NC)
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Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Policy and Advocacy
Track:
  • Intermediate
Description :
  • Recognizing the importance of directing national funding towards local revitalization initiatives, the federal governments in both the U.S. and Canada are making federal dollars available for a range of revitalization efforts. In the U.S., this money comes in the form of earmarks by Congress for specific projects. While in Canada, funding flows through regional economic development agencies. The processes for applying for funding may differ, but for place management organizations, the keys to successfully securing federal investments are the same. Join IDA members and government experts from both sides of the border as they provide insights, tips and strategies for harnessing the power of your federal government to support projects that bring your downtown to life.
Learning Objectives:
  • Gain a better understanding of what kinds of projects are eligible for federal funding
  • Learn how federal funding opportunities in the U.S. and Canada are structured
  • Find out how UPMOs can successfully work with their local and state/provincial governments to create winning plans to secure federal investments
Moderator:
  • Jason Ilstrup, President, Downtown Madison, Inc. (WI)
Speakers:
  • Puneeta McBryan, Executive Director, Downtown Business Association of Edmonton (Edmonton, AB)
  • Emily Risinger, SITES AP, Planning & Urban Design Manager, Downtown Austin Alliance (TX)
  • Jayme Wilson, Manager, Government and Public Relations, Impact Public Affairs (Toronto, ON)
  • Andrew Goldberg, Principal, Agora / IDA U.S. Government Affairs (Washington, DC) 
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Location:
  • Buckingham Room (5th Floor)
AICP Certification Maintenance Credits:
  • CM | 1.5
Description:
  • Chicago's airports are a critical connection between travelers and the success of downtown Chicago. The Chicago Airports are in the midst of an extraordinary expansion to improve this connection with an eye on improving customer service, safety and convenience. Come learn more about this critical relationship. Hear from the latest in airport design and services. Hear about effective partnership opportunities for your downtown to attract not just the business traveler, but the increasing number of and international travelers.
Learning Objectives:
  • Learn the importance of building and maintaining partnerships.
  • Understand the need for capital investment in amenities and attractions.
  • Learn about airport placemaking strategies to satisfy travelers.
Moderator:
  • TBD
Speakers:
  • Jamie Rhee, Commissioner, City of Chicago Department of Aviation, (IL)
  • Lynn Osmond, President & CEO, Choose Chicago, (IL)
  • Michael Edwards, President & CEO of Chicago Loop Alliance, (IL)
program-list
Location:
  • Chicago Room (5th Floor)
Domain:
  • Marketing, Communications and Events
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
program-list
Location:
  • Salon 3 (3rd Floor)
Description:
  • How do placemaking organizations quantify their value to stakeholders? Reporting is a hot topic for many downtown districts, but consolidating data into reportable formats can be challenging and tedious. This session will explore identifying the right key metrics, and managing data spanning various departments, including events, economic development, and clean and safe operations. Hear from a panel of your peers how they are consolidating data and leveraging technology to streamline reporting at their organizations.
  • Service Advisories are private-sector insights specifically tailored to the place management industry. This Service Advisory is presented by District360. In addition to the above content, this Service Advisory may include a demo of their product and/or service.
Moderator:
  • Kathryn McKissick, Vice President, District360 (Washington, DC)
Speakers:
  • Scott Goldstein, Chief of External Affairs & Government Relations, Downtown Dallas Inc. (TX)
  • Ben Horne, CFO, Union Square Alliance (New York, NY)
  • Regina Fojas, Senior Vice President, Times Square Alliance (New York City, NY)
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Location:
  • Exhibit Hall (4th Floor)
  • Meet companies offering professional tools and district enhancements! Please visit the exhibitor page for more information about the Marketplace.
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Description:
  • Learn about applying for IDA’s 2024 Emerging Leader Fellowship program where you will learn essential leadership and place management skills and gain practical tools. The 2024 program will take place June 2-7, 2024 in New York City, NY.
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Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate
Description:
  • Learn how different districts in North America are addressing the universal humanitarian crisis of homelessness with intention and how your downtown management colleagues are responsive to stakeholder concerns while compassionately working to meet the needs of our most vulnerable. The Clean Sweep Program (CSP) contributes positively to the promotion of a clean, safe and vibrant urban core with crews wholly populated by vulnerable populations. Success lies within the proven ability to work closely with these populations in a service capacity, providing community connections and compensation for work. The Urban Compassion Project (UCP), in collaboration with their unhoused neighbors and community volunteers, conduct weekly cleanups throughout Oakland; distribute community-donated mutual aid items to hundreds of individuals; and provide case management with a client-centered care model that emphasizes listening to clients and their needs versus guiding them. This process ensures that UCP can link clients to services and build case-specific plans tailored for each individual.
Learning Objectives:
  • Explore how community organizations can collaborate to create a community-focused cleaning program.
  • Analyze and apply concepts learned in the presentation to your CSP/Clean Team programs.
  • In the absence of significant municipal support, identify innovative and impactful ways district resources can be directed to connect unhoused neighbors to critical services.
  • Discover how a human-centered approach to meeting individuals in crisis can lead to more long-term, positive outcomes.
Moderator:
  • Andrew Jones, Program Director, Downtown Oakland Association (CA)
Speakers:
  • Emily Chong, Marketing & Communications Manager, Downtown Lethbridge BRZ (AB)
  • Sarah Amies, Executive Director, Downtown Lethbridge BRZ (AB)
  • Vincent Ray Williams, Founder and CEO, Urban Compassion Project (Oakland, CA)
program-list
Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Economic Development
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • The rise of hybrid work does not equal the demise of our downtowns and city centers. Using Center City Philadelphia and Chicago Loop as case studies, this session will propose a different paradigm for tackling the challenges facing commercial real estate in our central business districts. Hear the latest on how different types of commercial property are faring in CBDs across North America.
Learning Objectives:
  • Understand new approaches and strategies for reviving street-level vitality.
  • Learn new and creative approaches to reviving Class A and Class B office corridors in CBDs
  • Discover what does and does not drive street-level retail vitality and revitalization in CBDs, and what UPMOs can do about it.
Moderator:
  • Michael Berne, President, MJB Consulting (New York City, NY / Berkeley, CA)
Speakers:
  • Paul R. Levy, President and CEO, Center City District (Philadelphia, PA)
  • Craig Coupe, Executive Vice President, JLL (Chicago, IL)
  • John Vance, Stone Real Estate Corp (Chicago, IL)
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Leadership Development
Track:
  • Intermediate
Description:
  • People are at their best when their work is aligned with their values. Organizations are strongest when they clearly communicate their values to their community. When the people on the team are united with the values of the organization, it's sheer magic! Learn how to work towards that synergy.
Learning Objectives:
  • Define the importance of understanding individual values to the success of the team. Attendees will leave with an exercise.
  • Leave with a process for achieving the critical nature of organizational values to the greater community you serve.
  • Learn how to apply the individual and the organizational values to your organization's brand identity and to the daily operations
Speakers:
  • Kate Borders, LPM, President, University Circe, Inc. (Cleveland, OH)
  • Brian Stinson, Co-Founder & Owner, The PEAK Fleet (Portland, OR)
  • Eric Goldstein, President & CEO, King of Prussia District (King of Prussia, PA)
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Location:
  • Salon 3 (3rd Floor)
Domain:
  • Marketing, Communications and Events
Track:
  • Intermediate
Description:
  • Join this session and learn from seasoned professionals about the evolution of local media ecosystems and the power of proactive relationships with journalists. This session will clarify the differences between earned, paid, and owned media and focus on earned media sharing examples of proactive and reactive/crisis communications. Join the conversation around different strategies, including having an in-house communications team versus working with an agency.
Learning Objectives:
  • Why a proactive earned media strategy matters.
  • Why you need a reactive/crisis comms strategy.
  • Ways organizations can engage journalists on a regular basis and increase media coverage
Moderator:
  • Ariella Gibson, Marketing and Communications Manager, Chicago Loop Alliance (IL)
Speakers:
  • Adam Rhew, President & Executive Director, SouthPark Community Partners (Charlotte, NC)
  • Kiana DiStasi, Chief Marketing & Communications Officer, Chicago Loop Alliance (IL)
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Location:
  • Price Room (5th Floor)
Domains:
  • Public Space Management and Operations
  • Planning, Design and Infrastructure
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Winning an IDA Pinnacle Award is the highest honor you can receive from IDA. Join this session to hear from two 2023 Pinnacle award-winning projects in New York City and Chicago. Discover the first design-build infrastructure project in NYC implemented by a public-private partnership. The Hudson Street Redesign project balances pedestrian, bicycle, and vehicular needs along seven blocks of one of Hudson Square’s primary arteries, while creating a grand boulevard that reinforces the distinctive character of the neighborhood.
  • Uptown United in Chicago was granted $300,000 to renovate pre-existing garden space and provide three years of site maintenance and community programming. The multi-use space includes community garden plots, performance areas, and storage and vending structures and enriches the neighborhood with the Winthrop Avenue family’s dynamic history and legacy. Explore steps taken to complete this project with the designers.
Learning Objectives:
  • Moderator: Jordan Polon, IDA Awards Committee Chair, Executive Director, Hartford BID (CT)
Speakers:
  • Jake McNally, Vice President of Planning and Capital Projects, Hudson Square BID (NY)
  • Brett Weidl, PLA, ASLA, LEED AP, Principal, Landscape Architect, MKSK (Chicago, IL)
  • Mary O’Connor, Deputy Commissioner, City of Chicago - Department of Planning and Development (Chicago, IL)
program-list
Location:
  • Chicago Room (5th Floor)
Domain:
  • Leadership Development
Track:
  • Intermediate
Description:
  • This open discussion forum will provide the unique opportunity for Black, Indigenous and other People of Color (BIPOC) working in urban place management to hold space and share experiences with one another; to network and form lasting relationships beyond the conference; and to collaborate on ideas to bring to their communities. The ideas generated at this forum will equip participants with better ideas to influence and to help advance culturally-response work their organization. This session will be facilitated by your peers.
Facilitators :
  • Ishmael Nuñez, Partner, BDS Planning & Urban Design (Seattle, WA)
  • Jenell Moffett, Chief Impact Officer, Downtown Austin Alliance (TX)
  • Ebony Walton, LPM, Associate Director of Stakeholder Engagement, DowntownDC BID (Washington, DC)
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Location:
  • Buckingham Room (5th Floor)
Description:
  • In this Service Advisory, we will officially reveal Citylight 10, the latest iteration of Geocentric’s popular website CMS for Destinations and Districts. Topics will include leveraging artificial intelligence for content generation, new methods for interactive maps at a local scale, and auditing your website for accessibility compliance. Whether you are a long-time Citylight client, new to the platform, or just want fresh ideas to take home to your own website, this session will be appropriate for anyone with a strong interest in making better websites for downtown districts.
  • Service Advisories are private-sector insights specifically tailored to the place management industry. This Service Advisory is presented by Geocentric. In addition to the above content, this Service Advisory may include a demo of their product and/or service.
Speakers:
  • Jim Blakeslee, President & Founder, Geocentric (Bethesda, MD)
  • Melanie Charlton, Vice-President, Geocentric (Washington, DC)
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Location:
  • Exhibit Hall (4th Floor)
Description:
  • Meet companies offering professional tools and district enhancements! Please visit the exhibitor page for more information about the Marketplace.
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Location:
  • Exhibit Hall (4th Floor), IDA booth #216
Description:
  • IDA provides members with opportunities to become more engaged with the profession by serving on committees, task forces and special projects. Find opportunities that fit your interests and expertise, gain leadership experience and further develop the urban place management profession.
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Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Parks are a near-universal feature of downtowns, and today more than ever, they can serve place managers — and communities. Learn how and why to use parks as centerpieces of development, cultural belonging and public programming.
Learning Objectives:
  • Learn to conceptualize urban parks as centerpieces in a variety of strategic goals, such as community development, cultural belonging or public realm activation.
  • Integrate tangible and tactical approaches for urban place managers to leverage funding, partner with municipal agencies, and present innovative programming.
  • Prepare to directly borrow, evolve and operationalize insights into how parks can serve your own downtown or district.
Moderator :
  • F. Philip Barash, Co-founder, Public Sphere Projects (Santa Fe, NM)
Speakers:
  • Anita Morson-Matra, Founder, Baldwin in the Park (Boston, MA)
  • Michelle Woods, Deputy Commissioner, Department of Fleet and Facility Management, City of Chicago (IL)
  • Meredith Bergstrom, Senior Program Officer, Walton Family Foundation (Bentonville, AR)
program-list
Location:
  • Salon 3 (3rd Floor)
Domain:
  • Planning, Design and Infrastructure
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Net office absorption across North America has declined steadily for two decades. This session will address how changes in North America’s economy and demographics set the stage for two decades of unprecedented downtown opportunity—driven by a surge in downtown housing demand—and the imperative for downtowns to leverage this demand to grow as communities of innovation and essential engines for citywide and regional economic competitiveness during a period in which knowledge industries will dominate economic growth. How can downtowns emerge as the livable hearts of their cities and regions?
Learning Objectives:
  • Unlock opportunities for expanding downtown housing—extending from historic rehabs to retrofitting outmoded office buildings to new construction.
  • Make downtown housing feasible through achievable public-private partnerships in strong and weak real estate markets.
  • Translate downtown housing into a powerful tool for enhancing regional economic competitiveness for knowledge industries in an era facing a growing labor shortage.
Moderator:
  • David Dixon FAIA, Stantec’s Urban Places Fellow, Stantec (Boston, MA)
Speakers:
  • Jesper Dalskov, Stantec Architecture Housing Practice Leader, Stantec (Chicago, IL)
  • Larisa Ortiz, Managing Director, Public Non-Profit Solutions, Streetsense (New York, NY)
  • Brett Roler, Senior Vice President, Downtown Memphis Commission (TN)
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Location:
  • Price Room (5th Floor)
Domain:
  • Marketing, Communications and Events
Track:
  • Intermediate
Description:
  • Small downtowns are a dime-a-dozen in the Midwest, and many communities struggle with how to differentiate themselves to attract visitors. Learn how two downtowns took inspiration from their history to look toward the future and create interactive storytelling programs that incorporated Victorian-inspired art, science, mob legends, and of course–ghost stories. These were two charming, historic train towns from the outside, seemingly unlike the many charming, historic train towns across the country. But from the pages of local history books, a different story can be found and perhaps a roadmap for the future.
Learning Objectives:
  • Think creatively about how to share local history and reinvent through cultural heritage tourism
  • Explore the interaction between placekeeping and placemaking, ,and why it is important.
  • Make connections between the stories of the past and how it relates to current and future generations.
Moderator :
  • Rachael Aziz, Co-Founder, All Together (Chicago, IL)
Speakers:
  • Kristian Gist, Communications Strategist, Kristian Gist Creative (Cincinnati, OH)
  • Marisa Schulz, Co-Founder, All Together (Evanston, IL)
program-list
Location:
  • Chicago Room (5th Floor)
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Seed Funds are revolutionary financing tools that help cities implement urban plans using local investors. By sourcing, deploying, and incentivizing local allied capital, cities and their BIDs, DDAs, etc. can promote collateral implementation, rather than having to rely on merchant developers with no connection to the community.
Learning Objectives:
  • How to bridge the notorious "funding gap" between planning and implementation.
  • The role of city-owned property in catalyzing private investment.
  • Insight into the real estate development process and how Seed Funds can disrupt it.
Speakers:
  • John Boone, Co-Founding Principal, Orchestra Partners Development, Birmingham, AL
  • Hunter Renfroe, Co-Founding Principal, Orchestra Partners Development, Birmingham, AL
program-list
Location:
  • Buckingham Room (5th Floor)
Domain:
  • Organization Managment
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
Facilitators:
  • Kate Joncas, Director of Urban Strategy, MIG (Seattle, WA)
  • David Downey, President and CEO, IDA, Washington, DC
program-list
Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Organization Managment
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
Facilitators:
  • Nicole Thompson, President and CEO, Downtown Durham, Inc., Durham, NC
  • Kristopher Larson, AICP, LPM, President & CEO, Central Houston, Inc., Houston, TX
  • Mary-Claire Burick, President, Rosslyn Business Improvement District, Arlington, VA
program-list
Location:
  • Salon 12 (3rd Floor)
Description:
  • Explore how parking can be integral to a community's cultural and economic fabric and how digital and mobility solutions can enhance this role. Learn about innovative parking technologies that can improve access and convenience for public and private parking facilities while fostering a sense of community among residents and businesses. The session will also delve into strategies for navigating staffing shortages and budget constraints in the current hybrid work environment with a focus on creating sustainable parking solutions that support community, culture and commerce. Whether you're a city planner, parking operator, or community stakeholder, this Service Advisory offers valuable insights and practical strategies for achieving parking success in the new world of work.
  • Service Advisories are private-sector insights specifically tailored to the place management industry. This Service Advisory is presented by Interstate Parking. In addition to the above content, this Service Advisory may include a demo of their product and/or service.
Speaker:
  • Tony Janowiec, President and CEO, Interstate Parking Company, LLC (Milwaukee, WI)
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Location:
  • Exhibit Hall (4th Floor), IDA booth #216
Description:
  • Companies offering innovative solutions and programs to enhance your district are on-site and ready to answer your questions. End the day with a beverage and say hello to colleagues and friends.
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Description:
  • Visit the IDA Marketplace booth to enjoy an inspired cocktail with our membership champions! This is a great way for nonmember attendees or members who want a refresher to learn about IDA’s community while networking in a smaller setting. Discover valuable resources and stay up-to-date on IDA products, programs and services. Seasoned IDA members and staff will be available to answer any questions about membership and benefits.  

Friday 06 Oct 2023

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Location:
  • Location: Palmer House Hilton, Registration Bays (4th Floor)
  • Registration for the 69th Annual Conference & Marketplace is sponsored by MIG.
program-list
Location:
  • Palmer House Hilton, Exhibit Hall (4th Floor)
Description:
  • Renew friendships and expand your network of like-minded professionals!
program-list
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Policy and Advocacy
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • An overview of P.U.M.A.’s newly published, 2023 Global Trends Report, highlighting opportunities and challenges arising from converging shifts in demographics, lifestyles, and disruptive forces that are rapidly changing our cities and downtowns.
Learning Objectives:
  • Identify the top 10 global trends affecting our cities and downtowns.
  • Explain implications for the future of downtowns.
  • Explore how place management practitioners can best respond at home.
Moderator:
  • Daniel Makela, Senior Vice President, Progressive Urban Management Associates (P.U.M.A.) (Denver, CO)
Speakers:
  • Brad Segal, President, Progressive Urban Management Associates (P.U.M.A.) (Denver, CO)
  • Grant Hayes, US Advisory Lead, Innovation and Insight platform, Avison Young (Washington, DC)
  • Kourtny Garrett, President & CEO, Downtown Denver Partnership (Denver, CO)
  • Nicole Thompson, President & CEO, Downtown Durham, Inc. (Durham, NC)
program-list
Location:
  • Salon 3 (3rd Floor)
Domain:
  • Organizational Management
Track:
  • Advanced
Description:
  • Learn how three substantially different downtown place management organizations are adapting their business models to respond to the disruption of the last 3+ years by conducting and implementing strategic transition plans.
Learning Objectives:
  • Receive an organizational strategic planning framework tailored for place management organizations.
  • Gian an understanding of how place management organizations can develop creative solutions to external disruption through the organizational planning process.
  • Explore key takeaways and lessons learned from place management practitioners facing myriad challenges in their urban districts.
Moderator:
  • Amanda Kannard, AICP, Vice President, Progressive Urban Management Associates (P.U.M.A.) (Denver, CO)
Speakers:
  • Michael Deemer, LPM, President & CEO, Downtown Cleveland Alliance (OH)
  • Jean Derenzy, CEO, Traverse City Downtown Development Authority (MI)
  • Betsy Brennan, President & CEO, Downtown San Diego Partnership (CA)
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Organizational Management
Track:
  • Intermediate
Description:
  • Looking for strategies to hire and keep top talent without blowing your budget? Hear from veterans in the HR industry with more than 40+ combined years of experience. This session will discuss why the “Great Resignation” is really the “Great Acknowledgement.” Hear why company culture may be the link.
Learning Objectives:
  • Learn how and why talent retention is linked to the culture of the organization.
  • Walk away with an arsenal of tools, tips and resources to begin applying regardless of budget or staff size.
  • Gain practical strategies to help fill gaps in recruitment and retention efforts
Moderator:
  • Ebony P. Walton, LPM, Associate Director of Stakeholder Engagement, DowntownDC BID (Washington, DC)
Speakers:
  • Beth Yoder, CEO and Founder, P3 Hired (Arlington, VA)
  • Dethra Giles, CEO, ExecuPrep (Atlanta, GA)
program-list
Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Marketing, Communications and Events
Track:
  • Intermediate
Description:
  • Who controls the storytelling narrative for your place? What role should business improvement districts take and how effective are they in raising the profile of a place, no matter how big or small? This session will help you navigate the cluttered landscape of place marketing and bring a fresh approach to amplifying your place without the burden of all that marketing terminology. Showcasing real-life case studies and best practices, Norwich BID and Leeds BID will bring insight, inspiring films, and examples of excellent storytelling, place shaping and place keeping from across the United Kingdom.
Learning Objectives:
  • Gain an in-depth insight into BIDs in the UK and their impact.
  • Understand a different place identity approach that can be taken and moulded for inspiration to create a narrative for your city or place.
  • Understand the UK’s approach to using culture, heritage and storytelling to brand a city.
Moderator:
  • Martin Dickson, Head of Marketing, Leeds BID (Yorkshire, UK)
Speakers:
  • Stefan Gurney, Executive Director, Norwich Business Improvement District Ltd (Norfolk, UK)
  • Andrew Cooper, Chief Executive, Leeds BID (Yorkshire, UK)
  • Karen Butler, Head of Place Management and Delivery, Leeds BID (Yorkshire, UK)
program-list
Location:
  • Price Room (5th Floor)
Domain:
  • Planning, Design and Infrastructure
Track:
  • Advanced
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Efforts to address the legacy of our highways are becoming increasingly common in the U.S. and are galvanized by the Reconnecting Communities grant initiated in 2021 by the Bipartisan Infrastructure Law. Stakeholders are inspired by the common goal of repairing the damage caused to downtowns by highways in terms of equity, environment, economy, changing mobility needs, and social fabric. Cities all over the U.S. are beginning to recognize the severance and long-lasting impacts caused by the highway system. But what can we do today with the legacy of our highways? How can this infrastructural challenge be addressed in a way that restores communities and provides robust mobility?
Learning Objectives:
  • How do we assess the appropriate role of highways in our downtowns – keep, redesign, or remove?
  • What dialog is needed when highway re-assessments are planned?
  • What types of design solutions for downtown highway and roadway infrastructure are available?
  • What to do with highways given changing mobility needs and the nature of our downtowns?
Moderator:
  • Trent Lethco, AICP, Principal, ARUP (New York, NY)
Speakers:
  • Melissa Barry, Chief Program Officer, Downtown Austin Alliance (TX)
  • Seth Geiser, Manager, Urban Planning & Design, Downtown Seattle Association (WA)
  • Jeremy Waldrup, President and CEO, Pittsburgh Downtown Partnership (PA)
program-list
Location:
  • Buckingham Room (5th Floor)
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
Facilitators :
  • Kate Fenske, CEO, Downtown Winnipeg BIZ (MB)
  • Paul MacKinnon, MBA, LPM, CEO, Downtown Halifax Business Commission (NS)
program-list
Location:
  • Chicago Room (5th Floor)
Description :
  • Take a look at how Ambassador Programs have evolved since the pandemic's onset. As communities look for innovative ways to make positive impacts through on-street operations, unique models are being deployed all over the country. From diversification of funding streams to progressions in service scope and the introduction of partners outside of traditional place management organizations, there is a trending interest in growing Ambassador models to assist in filling in service gaps in downtowns and beyond. Join us as we share some of these recent developments and how you could benefit from the thought shift in your own community.
  • Service Advisories are private-sector insights specifically tailored to the place management industry. This Service Advisory is presented by Block by Block. In addition to the above content, this Service Advisory may include a demo of their product and/or service.
Speakers:
  • Blair McBride, President, Block by Block (Louisville, KY)
  • Derreck Hughes, Vice President of Operations, Block by Block (Louisville, KY)
  • Aaron Perri, Vice President of Strategic Growth, Block by Block (Louisville, KY)
program-list

Location:
  • Exhibit Hall (4th Floor)
Description:
  • Meet with five new companies; visit the exhibitor page for more information about the Marketplace to plan ahead.
program-list

Location:
  • Exhibit Hall (4th Floor), IDA booth #216
Description :
  • IDA’s 2023 report briefs address a selection of the most pressing issues facing downtowns and city centers. Chat with the Councils and IDA Research about highlights and trends from the 2023 reports. Explore topics to cover in 2024!
program-list
Location:
  • Grand/State Ballroom, 4th Floor
Description:
  • IDA Master Talks present the industry's most engaging and innovative speakers. This final General Session will feature a ceremony for IDA’s Leadership in Place Management (LPM) certificants.
Master Talk Speakers:
  • Jahmal Cole, Community Activist/Leader/Nonprofit Founder, My Block, My Hood, My City
  • Darlene Jackson aka DJ Lady D, DJ / Producer / Label Owner, D’lectable Music / Superjane
  • Robin Rue Simmons, Founder and Executive Director, FirstRepair
  • Joy Shigaki, President & CEO, Waterfront Seattle
program-list

Location:
  • Exhibit Hall (4th Floor)
Description:
  • Last chance to learn about technology and services that can elevate your work! Please visit the exhibitor page for details about companies investing in your industry.
program-list

Location:
  • Exhibit Hall (4th Floor), IDA booth #216
Description:
  • Get ready for professional development in 2024! Meet up with IDA staff and our 2024 co-hosts to learn about programming, networking and can’t miss locations. Your future self will thank you.
program-list

Location:
  • Chicago Room (5th Floor)
Description:
  • Join this session and learn about this premier certification program and why it’s important to the place management profession and industry.
Learning Objectives:
  • Learn about the application process and eligibility requirements.
  • Gain an understanding of the exam content outline.
  • Explore what it takes to keep your certification current.
Speaker:
  • Carolyn Dellutri, CTP, CMSM, Director of Professional Development, International Downtown Association (Evanston, IL)
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Economic Development
Description:
  • This tour features a mix of history and history in the making! Learn how preservation and redevelopment can–and need–to happen together. Attendees will tour the historic Pullman neighborhood and visit Chicago's only National Park as well as new development and investment that have recently created thousands of new jobs making this a model for integrating the neighborhood's history into its future. Highlights include Pullman's unique role in urban planning as one of America's first model towns; labor history as the location of America's first labor uprising; and Black history as the home of America's first Black labor union, the Pullman Porters. The tour will also feature Pullman's rebirth as a model for inclusive redevelopment and green jobs, including many new industrial companies. *This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Price:
  • $70
Meeting Location:
  • Palmer House Hilton, Hotel Street Level, Wabash Street
Domain:
  • Marketing, Communications and Events
Description:
  • Get acquainted with one of Chicago's historic Southside communities! Over the years, many stakeholders have worked closely with major financial institutions, corporations and civic leaders to spearhead economic development in Chatham, where most small and minority-owned businesses have their business operations. As a result of the community's expertise in developing successful small business growth tools, the market has extended to serving businesses city and statewide, and has successfully become the home to many national retailers. Recently, the efforts around workforce development were justified with the opening of the Discover Call Center in the heart of Chatham, employing hundreds of surrounding residents. The tour will highlight successes in the neighborhood while exploring the area's vibrant culture and community spirit from eateries to parks and local businesses.*This tour includes transportation and walking; please plan accordingly. Wear comfortable shoes and sun protection.
program-list
Location:
  • Price Room (5th Floor)
Domain:
  • Planning, Design and Infrastructure
Track:
  • Advanced
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Hybrid work has become the post-pandemic norm, and outdated office buildings increasingly struggle to remain competitive and attract tenants as businesses. From incentives to zoning, the solutions being considered demand unprecedented collective action from city policy makers, elected officials, residents and BID leaders.
Learning Objective:
  • Understand long-standing regulatory and policy barriers that are hampering COVID recovery.
  • Explore the best practices for COVID recovery policy and regulations that are being examined by some of the nation’s most prominent cities being impacted by hybrid-work.
  • Understand how updates to regulatory policies and incentive structures can help facilitate long-term COVID recovery.
Moderator:
  • Larisa Ortiz, Managing Director, Public Non-Profit Solutions, Streetsense (New York, NY)
Speakers:
  • Alfred Cerullo, President/CEO, Grand Central Partnership (New York, NY)
  • Cindy Chan Roubik, Deputy Commissioner, Chicago Department of Planning and Development (Chicago, IL)
  • Ken Rich, Chief Operating Officer, Union Square Alliance (San Francisco, CA)
program-list
Location:
  • Chicago Room (5th Floor)
Domain:
  • Organization Management
Track:
  • Intermediate
Description:
  • Learn how to expand and diversify your revenue through 501(c)(3) charitable affiliate organizations, fundraising, development, earned revenue and more while supporting your community in new ways. This session will offer attendees important lessons learned for those interested in establishing 501(c)(3) organizations, cultivating sponsorships, and/or developing private, foundational and public funds. Learn the tips, tricks and pitfalls of the fundraising and nonprofit world that the presenters wish they had known when starting out. Hear how select charitable organizations were formed, structured and grew to generate millions of dollars of investment in their early years of operations, what methods they used to create compelling cases for support and how they reached beyond their organization’s geographic boundary to cull support and funding.
Learning Objectives:
  • Identify key steps for establishing an affiliate organization, catalyzing operations and avoiding pitfalls.
  • Explore various structures for the relationship (governance, financial, staffing, etc.) between place management and affiliated philanthropic organizations.
  • Diversify revenue streams by seeking grants, sponsorships, contributions and earned revenue to complement property and/or business assessments.
Moderator:
  • Jacqueline Robinette, Org. Development & Strategic Planning Lead, BDS Planning & Urban Design (Seattle, WA)
Speaker:
  • Steven Welliver, LPM, Executive Director, Hollywood Partnership Community Trust (Los Angeles, CA)
  • Rachel Rose Hartman, Executive Director, DowntownDC Foundation (Washington, DC)
  • Raasin McIntosh, Vice President of Urban Activation, Downtown Austin Alliance, Austin, TX
program-list
Location :
  • Salon 12 (3rd Floor)
Domain:
  • Economic Development
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description :
  • Refine the design of current or future retail entrepreneurship programs offered in your community through a hands-on workshop that will present a toolkit of questions and prompts to enhance equitable outcomes for targeted businesses and their owners.
Learning Objectives:
  • Identify assets and goals that build upon the unique value of the neighborhood for certain minority groups, business categories, or other features innate to the place.
  • Learn to design retail equity programs specific to organizational goals and resources.
  • Define success metrics associated with retail equity program (re)design.
Speakers:
  • Bobby Boone, Founder + Chief Strategist, &Access (Washington, DC)
  • Terrand Smith, Founder and CEO, 37 Oaks (Chicago, IL)
  • Andrew Lucco, Senior Director, Motor City Match, Detroit Economic Growth Corporation (MI)
program-list
Location :
  • Salon 4-6 (3rd Floor)
Domain:
  • Public Space Management and Operations
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Placemaking takes many forms to make our downtowns feel exciting, welcoming and full of vibrancy. Scalable elements like public art, live music, events and tech-enabled programming bring people together and instill a sense of community for complete placemaking. This session focuses on examples of placemaking initiatives that are scalable to both small communities and large urban corridors. This session expands on the concepts introduced in the recent Top Issues Council Brief, and features an interactive opportunity to apply placemaking concepts to a new area.
Learning Objectives:
  • Using technology to enhance placemaking efforts in communities of all sizes
  • Activating small areas and creating sticking points to create vibrant districts Incentivizing private placemaking to enhance district efforts
  • Incentivizing private placemaking to enhance district efforts.
Moderator:
  • Mayor Catherine S. Read, City of Fairfax, Fairfax, VA
Speakers:
  • Errin Welty, Senior Downtown Development Director, Wisconsin Economic Development Corporation
  • Matthew Easley, Assistant Director, City of Fairfax, Economic Development Department (Fairfax, VA)
  • Julie McKinney, Vice President of People and Places, City Center District Management Corporation (Birmingham, AL)
program-list
Location:
  • Salon 3 (3rd Floor)
Domain:
  • Public Space Management and Operations
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
program-list
Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Organization Managment
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
Facilitators:
  • Kimberly Bares, LPM, President & CEO, The Magnificent Mile Association, Chicago, IL
  • Jason Ilstrup, President, Downtown Madison, Inc., Madison, WI
  • Jennifer Nakayama, President and CEO, Downtown Oklahoma City Partnership, Oklahoma, OK
program-list
Location:
  • Buckingham
Domain:
  • Organization Management
Description:
  • Join this open discussion forum and share experiences to gain insight into everyday challenges. This session will be facilitated by your peers.
Facilitators:
  • Alexander Hazel, Executive Director, Champaign Center Partnership, Champaign, IL
  • Giselle Ferrufina, Manager, Membership & Strategic Partnership, Downtown Seattle Association, Seattle, WA
  • Vanessa Olson, Director, Strategic Communications, Downtown Austin Alliance, Austin, TX
program-list
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Planning, Design and Infrastructure
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description :
  • Join this session and learn the challenges of designing, managing, operating, and revitalizing pedestrian priority streets. Learn about Calgary’s downtown pedestrian mall, New York City’s Meatpacking District, and Lower Manhattan’s Financial District. Be part of the conversation and share your challenges of establishing and maintaining a thriving pedestrian priority street.
Learning Objectives:
  • Learn from pedestrian priority streets case studies where challenges were met successfully using design, management, and policy tools.
  • Brainstorm and acquire tools to implement and maintain pedestrian priority districts in their communities.
  • Understand the opportunities to revitalize and foster commercial districts via public realm investments and community engagement.
Speakers:
  • Lian Farhi, Senior Associate – Director of Planning & Urban Design, Sam Schwartz (New York, NY)
  • Nur Atiqa Asri, AICP, Director of Placemaking, Resonance Consultancy (New York, NY)
  • Evan R. Sweet, AICP, Director of Neighborhood Planning and Operations, Meatpacking District Management Association (New York, NY)
program-list
Location:
  • Salon 7-9 (3rd Floor)
Domain:
  • Economic Development
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description :
  • Are you facing vacant retail storefronts? Changes in customer shopping patterns? Increased suburban competition? Scared property owners who can't find tenants for their street level spaces? Join the club! Every business district is struggling, but creative ideas and effective new approaches are emerging.
Learning Objectives:
  • Find out current retail trends and what retailers are looking for in our downtowns and business districts.
  • Hear about new types of active uses for street level spaces.
  • Learn strategies to communicate with and engage your current retailers, property owners and city staff in retail rejuvenation
Moderator:
  • Kate Joncas, Director of Urban Strategy, MIG (Seattle, WA)
Speakers:
  • Marisa Rodriguez, CEO, Union Square Alliance (San Francisco, CA)
  • Prema Gupta, Vice President for Parks and Public Realm, Center City District (Philadelphia, PA)
  • Allen Joffe, Principal & Designated Managing Broker, First Street Retail Partners, LLC (Chicago IL)
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Organization Management
Track:
  • Intermediate
Description:
  • Learn how to grow your budget outside of the membership fees/levy by leveraging partnerships, nontraditional revenues, use of inter-agency agreements and long term financial planning to ensure resilience and effectiveness of the organization. Templates and discussion of specific tactics will be provided.
Learning Objectives:
  • Develop partnerships that generate revenues, reduce costs and transcend difficult economic conditions by the use of bartering systems.
  • Learn how a multi-year budget and business plan ensure resilience and continuity of the organization into the future.
  • Explore how investment in public realm infrastructure, even in challenging economic circumstances, has short-term, medium and long-term positive impacts on various downtown/business area metrics.
Speaker:
  • Mark Renaud, Executive Director, Downtown Tillsonburg BIA (ON)
program-list
Location:
  • Salon 3 (3rd Floor)
Domain:
  • Marketing, Communications and Events
Track:
  • Introductory
Description :
  • This session will show how BIDs of all sizes can define and measure success by developing a marketing funnel. Often BIDs will hyper-focus on what tools they are using to help engage with their audiences (social media, website, newsletter), but they are not getting to the core of why they are using these tools. This session will not only show the tools that different BIDs use to engage but will explain how you can move one person from point A to B in your marketing funnel to deepen their overall engagement with your content and district.
Learning Objectives:
  • Explore marketing funnels and to use them to measure marketing success.
  • Identify your audience.
  • Choose the right tools to accomplish your objectives.
Speakers:
  • Puneeta McBryan, Executive Director, Edmonton Downtown Business Association (AB)
  • Victoria Ortiz, Director of Marketing & Events, Union Square Partnership (New York, NY)
  • Lauren Hamilton, Chief Marketing Officer, Downtown Partnership of Baltimore, Inc. (MD)
program-list
Location :
  • Buckingham Room (5th Floor
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate
Description :
  • From placemaking to public sphere making, how to harness the power of local knowledge through participatory and communicative actions. The Trojan Rocking Horse project in West Palm Beach, Florida engages the community through a multi-generational approach. This case study serves as an example of how to do open-form participatory placemaking and urban acupuncture projects.
Learning Objectives:
  • Explore public sphere making and urban acupuncture, to further the future application of participatory placemaking.
  • Apply a multi-generational approach in community engagement with a focus on children and youth, as a means to create safe, inclusive, and diverse interactions.
  • Share and analyze a real-life case study on how creative placemaking is applied as a process for public sphere making.
Speakers:
  • Sherryl Muriente, Public Realm Director, West Palm Beach Downtown Development Authority (FL)
  • Marco Casagrande, Principal, Casagrande Laboratory (Helsinki, Finland)
  • Mary Glazier, Founder & Artist, Gurferlady Surf School (West Palm Beach, FL)
program-list
Location:
  • Chicago Room (5th Floor)
Domain:
  • Planning, Design and Infrastructure
Description:
  • Middle housing is moving back into Downtown and adjacent neighborhoods increasing a range of available affordable housing options. But it doesn’t happen without the support and assistance of place-management organizations. Learn to overcome your fear of the unknown! Return to your cities with the tools to implement zoning and other changes and the assurance to lead your local effort to promote middle housing.
Learning Objectives:
  • ACT ONE: Nightmare in the Planning Department (learning the language, identifying obstacles)
  • ACT TWO: Surfing the Learning Curve (what you need to know to achieve Middle Housing)
  • ACT THREE: Power to the People (how to work with your city to make middle housing available by-right)
Moderator:
  • Jan Minami, Principal, AMI Concepts (Fresno, CA)
Speakers:
  • Sara Barrera, Development Project Manager, Downtown Memphis Commission (Memphis, TN)
  • Drew Crawford, Senior Director of Business and Real Estate Development, Downtown Cleveland (OH)
  • Gary Ferguson, President, Community Revitalization & Rejuvenation Consultants, (Ithaca, NY)
program-list
Location:
  • Price Room (5th Floor)
Description:
  • Many cities are seeing the impacts related to the unhoused pandemic not only in large downtown cores but also in surrounding neighborhoods and smaller cities. Often, these districts do not have the funds to invest in this work, but through partnerships, organizations can work to find solutions. Starbucks and SODO BIA will share a unique partnership in supporting the unhoused by investing in outreach workers to serve the community and businesses better. This is an opportunity to come and learn about this model and the impact it is creating. If you are seeing challenges of the unhoused in your community/neighborhood, come and learn how to get started in building business partnerships that can support in getting funding and/or support to address homelessness through outreach efforts.
Speakers:
  • Julissa McWashington, Senior Manager, Starbucks, Seattle; WA
  • Lauren Lundberg, Deputy Director, SODO BIA, Seattle; WA
program-list
Location :
  • Buckingham Room (5th Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Introductory
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • One in five people is neurodiverse, and busy districts can be especially disabling. Learn how your district can support accessible and affirming businesses, listen to and communicate with the public and stakeholders, foster a better workplace, shape a more accessible built environment, and create activations that welcome everyone.
Learning Objectives:
  • Understand the definition, breadth and complexity of neurodiversity and what it means for more than one-fifth of the population and those affected by it.
  • Appreciate the roles that neurodiversity can play in many aspects of district management from events and activations to placemaking, the workplace, and connecting with communities of many kinds.
  • Empower the attendees with tools, techniques, tactics and takeaways that can be applied to the initiatives of districts of any size.
Speakers:
  • David Romako, Co-founder, Bright Brothers Strategy Group (Phoenix, AZ)
  • Josh Yeager, Co-founder, Bright Brothers Strategy Group (Philadelphia, PA)
program-list
Location :
  • Salon 7-9 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Introductory
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Learn how to use asphalt art to reclaim or beautify street space for pedestrians. From engagement and material choices to long-term maintenance and stewardship, hear from artists and nonprofit leaders in the asphalt art movement on the basics and how these techniques were used in projects around Chattanooga.
Learning Objectives:
  • Understand the basic process of implementing an asphalt art project, including site selection, material choices, budgets, maintenance and long-term stewardship.
  • Learn about how to manage an art development and selection process within the context of a public engagement process.
  • Gain an understanding of stewardship and maintenance of asphalt art projects, and leverage projects to make long-term investments.
Moderator:
  • Anthony Garcia, Principal, Street Plans (Miami, FL)
Speakers:
  • Teal Thibaud, Principal, Little Things Lab (Chattanooga, TN)
  • Jazmine LeBlanc, Executive Director, East Lake Literary Arts (ELLA) Library (Chattanooga, TN)
program-list
Location:
  • Salon 4-6 (3rd Floor)
Domain:
  • Economic Development
Track:
  • Introductory
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • Do you want to activate vacant storefronts, support local small businesses, and create more opportunities for your community to shop locally? Join representatives from downtowns various sizes across the United States for a lively conversation about starting and growing a pop-up retail program in your downtown.
Learning Objectives:
  • Explore root causes behind retail vacancies and opportunities to activate vacant retail space through pop-ups and temporary activations.
  • Explain the programmatic details of beginning a pop-up program in different types of districts.
  • Identify and apply various strategies of implementing a pop-up program that’s adapted to each attendee’s unique downtown district.
Moderator:
  • Kailey DeLuca, Main Street Navigator, Centro San Antonio (TX)
Speakers:
  • Brett Roler, AICP, Senior Vice President, Downtown Memphis Commission (TN)
  • Scott Ford, Economic Development Director, Downtown Sacramento Partnership (CA)
  • David Cowan, Chief Public Spaces Officer, Downtown Detroit Partnership (MI)
program-list
Location:
  • Salon 3 (3rd Floor)
Domain:
  • Organization Management
Track:
  • Advanced
Description:
  • Board governance is an important function of any downtown association. Hear from leaders who have changed the fundamental structure of a governing board to better align with the mission and strategic plan for a downtown organization. In this session, you will learn from real examples of organizations that went from a 100-member board to a 30-member board; decreased the number of board meetings in half (without hurting feelings); and recruited board representatives who better reflect a more inclusive downtown leadership perspective.
Learning Objectives:
  • Apply best practices in governance changes from other downtown organizations to your own planning and restructuring efforts
  • Gain a framework of communicating the importance of investing time and resources into future board member development that better reflects multi-faceted downtowns.
  • Outline steps to update board structures to better serve your mission through not only board member expertise but also staff time spent on board management.
Moderator:
  • Erin Goodman, Executive Director, SODO Business Improvement Area (Seattle, WA)
Speakers:
  • Kate Borders, LPM, President, University Circle, Inc. (Cleveland, OH)
  • Joe Spencer, President, Saint Paul Downtown Alliance (MN)
  • Betsy Brennan, President & CEO, Downtown San Diego Partnership (CA)
program-list
Location:
  • Price Room (5th Floor)
Domain:
  • Policy and Advocacy
Track:
  • Intermediate
AICP Certification Maintenance Credits:
  • CM | 1.25
Description:
  • This roundtable for local government employees who oversee and support urban place management organizations will focus on how to amplify UPMO voices to other government agencies and develop systems and processes for more streamlined and effective coordination.
Learning Objectives:
  • Better understand the relationship between city government and UPMOs in cities across the world.
  • Meet other local government representatives who oversee and support UPMOs.
  • Learn best practices for how city government representatives can elevate the voices of UPMOs in their cities.
  • Gather examples of successful interagency coordination between UPMOs and city government agencies.
Moderator:
  • Emily Edwards, Executive Director, BID Program & Organizational Development, NYC Department of Small Business Services (NY)
Speakers:
  • Calvin T. Brown, PhD, Deputy Commissioner, Neighborhood Development, NYC Department of Small Business Services (NY)
  • Mark Roschen, Assistant Commissioner - SSA Program, Small Business Advocacy Division, City of Chicago Department of Planning and Development (IL)
  • Phillip Sit, Director of Small Business Navigation, Seattle Office of Economic Development (WA)
program-list
Location:
  • Salon 12 (3rd Floor)
Domain:
  • Public Space Management and Operations
Track:
  • Intermediate
Description:
  • How have San Francisco and Oakland been able to leverage technology to tackle crime and promote economic development while balancing privacy and social equity? Engage with a diverse group of experts in criminal justice, technology, policy development and community engagement behind some of the most innovative and effective public-private camera programs in the U.S. Learn best practices based on real-world case studies and methodologies.
Learning Objectives:
  • Best Practices: Uncover successful strategies and approaches in the design, deployment, and management of public-private camera networks, with a focus on maintaining transparency, privacy, and public trust.
  • Planning and Implementation: Learn about the essential steps and considerations in the development and execution of a comprehensive public safety program, including data management, and collaboration between public and private stakeholders.
  • Real-World Cases and Uses: Gain a deeper understanding of the practical applications of camera networks by examining specific instances where these systems have effectively contributed to crime reduction and economic development, while mitigating potential privacy and social equity concerns.
Moderator:
  • Randall Scott, Executive Director, Fisherman's Wharf CBD, President & CEO, San Francisco Benefit District Alliance (CA)
Speakers:
  • Ben Horne, CFO, Union Square Alliance (New York, NY)
  • Andrew Jones, Program Director, Uptown Downtown Oakland CBD (CA)
  • Kate Robinson, Executive Director, Tenderloin Community Benefit District (CA)
program-list
Location:
  • Chicago Room (5th Floor)
Description:
  • Cities across the country recognize that building community, sense of belonging, and vibrant public spaces will foster successful environments for business and economic development. In this interactive and facilitated session, attendees will discuss opportunities for local communities, business districts and place management organizations to connect culture, place, and business together and to amplify the creative sector’s role in supporting local economies. The place management industry can use resonant storytelling, creative engagement, diverse partnerships, strategic planning, and data, to respond to evolving community needs.
Facilitator:
  • Ishmael Nuñez, Partner, BDS Planning, Seattle WA
Speakers:
  • Jennie Kovalcik, Project Manager, BDS Planning, Seattle WA
  • Charlotte Jernick, Project Manager, BDS Planning, Seattle WA.
program-list
Location:
  • Museum of Contemporary Art Chicago, 220 E Chicago Ave, Chicago, IL 60611
Directions:
  • The MCA is 1.4 miles from the host hotel, Palmer House, a Hilton Hotel. Shuttles will be available beginning at 5:00 p.m., departing from the Hotel Street Level, Wabash Street. Shuttles will run on a continuous loop until 8:30 p.m., dropping off at MCA and returning to the hotel.
Description:
  • What better way to close out the 2023 Annual Conference & Marketplace than in The Magnificent Mile at the Museum of Contemporary Art Chicago! Founded in 1967, MCA Chicago is one of the world’s largest museums dedicated to contemporary art. Experience the work and ideas of living artists and understand the historical, social and cultural context of the art of our time. This reception will be held indoors and outdoors.

Sponsors & City Partners

City Partners

Thought Leaders Circle

City Builders

Place Enhancers

Exhibitors

Corporate representatives are coming to Chicago to share their innovative solutions with you. Please plan to spend time meeting each exhibitor and enjoy a sneak peek of the companies participating.

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Interested in Sponsoring?

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Questions?

For assistance or further information about the conference, please contact the IDA registration team.

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